AI Product Manager

About Wonderschool Wonderschool’s mission is to ensure every child has access to early education that helps them realize their full potential. We do this by helping providers - small business owners who run in-home child care programs - start, operate, and grow their businesses with powerful software, coaching, and support. We also partner with governments to modernize the public child care system. Our team is small, in-person, and deeply motivated by the impact we have on families and communities. About the Role We are looking for an AI-focused Product Manager to own one of the most critical experiences in our platform: provider onboarding and activation. This is not a traditional PM role. You will be hands-on with customers every day - understanding their problems firsthand, translating those insights into product flows powered by AI, and shipping improvements fast. You will own the full loop from customer conversation to deployed product change. The ideal candidate has a CS degree and has gone to business school - someone who can think technically, communicate clearly with engineers, and bring structured thinking to ambiguous customer problems. You should be comfortable using AI tools to accelerate your own work and excited about embedding AI into every layer of the customer experience. We are hiring for two locations: Columbus, Ohio and San Francisco, California. Both [... source excerpt omitted ...] s replace manual onboarding steps across key parts of the experience NPS of 9.5–10 or CSAT of 4.8–5 from onboarded providers 80% or more of onboarded providers convert to paying customers 50% or more of providers earn $150 or more per month within 60 days of onboarding Near-zero support tickets and zero manual intervention needed per provider on average Who You Are Background in computer science (undergraduate CS degree required); business school or MBA strongly preferred Product thinker who is energized by direct customer work - not behind a screen, but in the field Fluent in AI tools and excited about using them to build better product experiences Able to read and writ [... source excerpt omitted ...] owners, and communities every day Work closely with the CEO and leadership team on one of the company’s top priorities Be at the forefront of applying AI to a real, high-stakes customer experience High autonomy, ownership, and visibility from day one Join a small, fast-moving team that values action over process How You'll Work You are expected to use agentic tools like Claude Code, Hermes, and OpenClaw to build loops that automate the product management cycle - gathering feedback, developing prototypes, running tests, and shipping to production - both on your own and with your team. You go where customers are to learn. That means showing up at events on nights and weeken