New Grad — Customer Success and Onboarding Manager

About Wonderly Wonderly gives Main Street businesses the AI agents, capital, and growth team they need to scale, and charges nothing for any of it. We only get paid one way: when they make real money. We own the entire system of record, all business applications (we replace ServiceTitan, House Call Pro, RingCentral, Squarespace, Docusign, Square, and a dozen other applications), and dozens of AI agents ourselves embedded natively inside our business applications, with native data read & write access to our system of record. As a result, we can deploy dozens of production-ready AI Agents to our customers in under 30 minutes with no FDEs, no integrations, and no data cleaning work. Wonderly has the most result-driven business model, because we’ve proven our system and AI Agents work. We are not trying to sell our customers a dream - we deliver real revenue and profit to our customers. All of our software and AI Agents are free - we charge a % of revenue we deliver for our customers. Each of our 10+ core AI Agents help improve their revenue by 5-20%. This is the ultimate outcome-based pricing, only possible when you own the entire end-to-end system and all the agents yourself. Wonderly already has PMF and has gone from 0 → 1 (we are happy to share more over a call), with very clear moat and deep industry knowledge that took a team of 70 hardcore A-players 18 months of stealth t [... source excerpt omitted ...] ier investors, have $20M a year in free cashflow from another product line (Motion) - all that $ gets pumped into Wonderly. About the Hiring Manager Hey, I'm Bishop, the Head of Customer Experience at Wonderly. My career started in FP&A, but I quickly realized I wanted more — I didn't want to be just another cog in the machine. I needed something with more impact, more room to grow, and more technical challenges. That's what led me to Wonderly. I've built out our support function, scaling the team to meet the demands of a fast-growing startup, and now I'm focused on creating a world-class Customer Success team. This role isn't just about managing customer relationships — it's a [... source excerpt omitted ...] t only find value but feel that Wonderly is indispensable. This is a key role in driving progress toward our mission. I wholeheartedly believe in the impact this role will have — you'll help guide customers to use Wonderly to its fullest extent, ensuring every customer feels empowered and productive. As we continue to grow, this role will be central to that journey. The Role We're hiring a Customer Success / Onboarding Manager to ensure customers are successfully launched and getting real results from Wonderly. This role is focused on one outcome: ensure the system works for each customer. After a customer signs, Wonderly should: Launch ads Generate traffic Produce lead