Solutions Engineer (Technical Delivery & Support)

🔍 What we're looking for. Humata Health is seeking a technically proficient and results-driven Solutions Engineer (Technical Delivery & Support) to join our Delivery team. In this role, you will be a key customer-facing technical contact, providing expert support and guidance to customer IT and EMR teams. You will own and manage critical technical integrations and systems, ensuring seamless delivery and ongoing support. 📍Location: Remote - USA ✅ What you'll do: End-to-End Technical Integration Delivery Lead end-to-end design and deployment of integrations involving: 278R EDI transactions (Healthcare Services Review Request for Review and Response) 275 EDI document management workflows for supporting documentation RESTful APIs for synchronous data exchange with EHR, payer, and third-party systems File-based integrations (e.g., SFTP transfers for batched document exchange) Design, build, and optimize data mapping schemas between customer systems and Humata Health platforms, including: EDI X12 to internal data models 278R loops (2000E, 2010EA, 2010EB) to API payload formats Mapping HL7 or custom EMR data structures to internal workflows Manage B2B VPN tunnels, IP whitelisting, and security credential provisioning (SSL certificates, mutual TLS), ensuring secure and compliant data transmission. Technical Troubleshooting & Quality Assurance Perform payload-level debugg [... source excerpt omitted ...] iagnostic tools (Wireshark, tcpdump) to debug connectivity issues. Develop automated test scripts for integration validation (e.g., Postman Collections with Newman CLI). Monitor production data flows using internal tools and external monitors, with alerting configured for integration failure scenarios (timeouts, schema validation failures, etc.). Technical Project Architecture & Documentation Create and maintain sequence diagrams, data flow diagrams, and API schema documentation for all integrations. Document VPN configurations, encryption protocols, and authentication flows (e.g., OAuth 2.0, API key rotation). Define error handling frameworks across integrations, standardizi [... source excerpt omitted ...] , and internal debugging utilities. Collaborate with engineering teams to design reusable integration frameworks and middleware components (e.g., Mirth Connect channels). ⭐️What you'll need to be successful in this role: Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or equivalent technical field. 5–7+ years of hands-on integration engineering, with direct ownership of EDI and API implementations in a healthcare environment. Deep expertise with EDI X12 standards: Specifically 278R transactions: Service Type Codes, Request/Response data flow, segment looping 275 Attachments for clinical documentation exchange Advanced SQL proficiency (C