Head of Product – AI Agent Commerce Platform
AI summary of the role
Head of Product to define and scale Saga's character AI platform, starting with social-first agents and expanding into multi-platform experiences.
What you’ll do
- Define relationship-first product strategy for AI characters forming ongoing relationships with users across social platforms.
- Own core AI-native character primitives: memory, personality, continuity, voice, and evolution across contexts.
- Build evaluation frameworks combining engagement metrics and qualitative signals to iterate on character quality.
- Lead platformization from bespoke deployments to reusable platform capabilities, APIs, and customer self-serve workflows.
What you’ll bring
- Built AI-native, data-driven, technical, or highly ambiguous products.
- Experience at social platforms (TikTok, Instagram, Reddit, etc.).
- Strong product judgment around user behavior, engagement loops, retention, and growth.
- Ability to work deeply with engineering on systems, architecture, tradeoffs, evals, and constraints.
Technologies
LLMs · agents · memory · evals · APIs · prompting · analytics · moderation · experimentation · attribution
About Saga
Protocol enabling developers to deploy parallelized, interoperable application-specific blockchains (Chainlets) with automated validator provisioning; supports gaming, DeFi, and AI character agent ecosystems.
Seed
Source and classification
Deployment strategy · Evidence for this classification:
toward a repeatable platform that brands and studios can launch, manage, measure, and scale. The Role We’re looking for a Head of Product to define and scale Saga’s character AI platform—starting with social-first agents and expanding into multi-platform experiences. You’ll operate at the intersection of: AI systems (LLMs, agents, memory, evals) Social products (engagement loops, identity, relationships) Interactive experiences (games, persistent worlds) Developer platforms (APIs, tools, distribution) B2B SaaS and enterprise workflows for brands, studios, marketers, and growth teams Trust, safety, compliance, moderation, and brand governance for AI agents operating at scale Growth, user acquisition, campaign performance, conversion funnels, and measurable customer ROI You’ll help answer a core question: What makes an AI character feel like someone, not something—and how does
More from the job description
About Saga AI Labs Saga is building a new category: AI-native characters that form synthetic relationships with people across digital platforms. Agents on our B2B2C platform appear as AI-native characters across social platforms, where they create content, respond to fans, build ongoing relationships, and drive measurable outcomes - from community growth and user acquisition to downloads, in-game purchases, subscriptions, sales, and long-term engagement. We believe the next generation of brand and game interaction will not be static content or one-off campaigns. It will be persistent AI characters that know their audience, remember context, evolve over time, and move across social, games, and interactive worlds. We are an early-stage team building with design partners in gaming, entertainment, and consumer brands. The product is moving from social-first AI character deployments toward a repeatable platform that brands and studios can launch, manage, measure, and scale. The Role We’re looking for a Head of Product to define and scale Saga’s character AI platform—starting with social-first agents and expanding into multi-platform experiences. You’ll operate at the intersection of: AI systems (LLMs, agents, memory, evals) Social products (engagement loops, identity, relationships) Interactive experiences (games, persistent worlds) Developer platforms (APIs, tools, distr [... source excerpt omitted ...] s Trust, safety, compliance, moderation, and brand governance for AI agents operating at scale Growth, user acquisition, campaign performance, conversion funnels, and measurable customer ROI You’ll help answer a core question: What makes an AI character feel like someone, not something—and how does that scale? You will also help answer the commercial version of that question: How do AI-native characters safely create relationships that drive measurable business outcomes for studios and consumer brands? You will own Saga’s product strategy across the company, own the product roadmap, report to the CEO, and partner closely with engineering, design, GTM, customer success, and e [... source excerpt omitted ...] models across social platforms (content, replies, DMs, presence) Identify what drives retention, attachment, and repeat engagement Translate relationship quality into measurable customer outcomes: engagement, community growth, user acquisition, conversions, revenue impact, and long-term fan value Define which use cases Saga should serve first across brand marketing, gaming, social engagement, and UA/growth teams 2. Build AI-native character systems Own core primitives: memory, personality, continuity, voice Design how characters evolve over time and across contexts Partner with engineering on agent architecture and iteration cycles Turn loose AI behavior into scalable pro
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