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NEXTMOVEFDE careers · United States

Manager, Customer Enablement Engineering - Networking

AI summary of the role

Lead a team of customer enablement engineers for NVIDIA-Cumulus Linux, acting as the key technical liaison between customers and engineering.

What you’ll do

  • Develop deep understanding of customer solutions and infrastructure to identify where NVIDIA platforms add value.
  • Act as hands-on lead for critical support cases, ensuring timely resolution and clear communication.
  • Coordinate with product, program management, engineering, and production teams to achieve business objectives.
  • Guide team members in crafting career development plans and setting achievable goals.

What you’ll bring

  • B.S. degree or equivalent in Engineering/Computer Science/related field.
  • 10+ years proven experience in Software Quality Engineering and Customer Engagements.
  • 5+ years management experience with a team of 5+ engineers.
  • Hands-on experience with Layer2/Layer3 protocols (MLAG, VLAN, STP, OSPF, BGP, EVPN) and data center technologies.

Technologies

Cumulus Linux · MLAG · VLAN · STP · OSPF · BGP · EVPN · Ixia · Spirent · Python · Linux · Git

About NVIDIA

Designs and manufactures GPUs and system-on-chips powering data centers, AI workloads, gaming, autonomous vehicles, and HPC. The foundational hardware for modern deep learning.

Public

Source and classification

Implementation & delivery · Evidence for this classification:

NVIDIA is seeking a top-tier Customer Enablement Engineering Manager to join the NVIDIA-Cumulus Engineering Team! You will play an exciting role that allows you to Manage/lead customer enablement engineers of NVIDIA-Cumulus Linux and take full ownership of tasks to drive the joint success of ground breaking solutions in Data Center networking technologies. You will be part of a multifaceted Software Team responsible for the qualification of the Network Operating System software and serve as the key link between NVIDIA customers and the engineering team and engage with executives at all levels both inside NVIDIA and with customers/partners. What you'll be doing: Develop a deep understanding of the customer’s solutions, architecture, and internal infrastructure, identifying where NVIDIA platforms, software, and services can bring clear business and technical value. Act as the “feet on
More from the job description

NVIDIA is seeking a top-tier Customer Enablement Engineering Manager to join the NVIDIA-Cumulus Engineering Team! You will play an exciting role that allows you to Manage/lead customer enablement engineers of NVIDIA-Cumulus Linux and take full ownership of tasks to drive the joint success of ground breaking solutions in Data Center networking technologies. You will be part of a multifaceted Software Team responsible for the qualification of the Network Operating System software and serve as the key link between NVIDIA customers and the engineering team and engage with executives at all levels both inside NVIDIA and with customers/partners. What you'll be doing: Develop a deep understanding of the customer’s solutions, architecture, and internal infrastructure, identifying where NVIDIA platforms, software, and services can bring clear business and technical value. Act as the “feet on the ground” for critical and complex support cases, ensuring timely resolution and clear communication when hands-on engagement is required. Multi-functional Collaboration: Work closely with Product and Program Management, Engineering and Production line teams, and HR to achieve business objectives, improve user experiences, and develop user-friendly production test content. Coordinate closely with relevant NVIDIA product, solution, and engineering groups to align roadmaps, resolve issues, and [... source excerpt omitted ...] at we need to see: B.S. degree or equivalent experience in Engineering/Computer Science/related field. 10+ overall years of proven experience in Software Quality Engineering and Customer Engagements. 5+ years of management experience with a team of 5+ engineers. This role demands strong leadership skills and technical expertise in software and hardware systems. It also requires effective collaboration across various departments to drive product development and delivery. Excellent communication, leadership, people management, and technical presentation skills. Hands-on experience on any Layer2 and Layer3 protocols like MLAG, VLAN, STP, OSPF, BGP, EVPN and Data Center technol [... source excerpt omitted ...] cross time zones. Ways to stand out from the crowd: Deep competence in the field of Data Center networking technologies and cloud native technologies. Experience in working with customers on deployment and pre-production activities. Experience in customer account management ideally with large telecommunications or cloud providers. Experience that spans the entire system including data forwarding, Linux kernel networking, and system software. Significant experience in the data center environment and with cloud-native concepts Experience with CI methodology & tools (Git, Gerrit, and Jenkins). With competitive salaries and a generous benefits package, we are widely considered

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