Forward Deployed Engineering & Technical Delivery Director
AI summary of the role
Leads multiple teams of Forward Deployed Engineers delivering Blue Yonder Defense Solutions and agentic AI platforms within enterprise customer environments.
What you’ll do
- Lead customer engagements from requirements gathering and solution design through deployment, configuration, optimization, and ongoing delivery.
- Manage delivery quality, scope, timelines, budgets, risks, and client expectations while addressing escalations and protecting engagement outcomes.
- People leadership of Engineers, Architects, and technical SMEs, including objective setting, performance management, and career development.
- Partner with Product Development, Sales, and Partner teams to identify customer requirements, address product gaps, and deliver scalable solutions.
What you’ll bring
- 8+ years leading customer-facing software delivery, implementation, or technical delivery programs in enterprise SaaS, technology, systems integrator, or government defense environments.
- 2+ years people leadership or technical leadership managing engineers, architects, or technical delivery teams.
- 3-5 years hands-on software development, solution engineering, or full-stack development experience with technical leadership responsibilities.
- Experience with DevSecOps, secure SDLC methodologies, and Agile/SAFe delivery frameworks.
Technologies
Snowflake · Oracle · MS SQL Server · MongoDB · Azure · AWS · Google Cloud · GenAI · LLM · AI Agents
About Blue Yonder
AI-driven supply chain software for retailers, manufacturers, and logistics providers, spanning planning, execution, commerce, returns, and multi-enterprise network orchestration.
Acquired · 5000+ people
Source and classification
Implementation & delivery · Evidence for this classification:
Role: Forward Deployed Engineer Director (FDE Director) Location: US Remote considered but Dallas, TX highly preferred Synonymous Business Title (s): Director of Digital Transformation Overview: The Forward Deployed Engineering & Technical Delivery Director leads one or more teams of Forward Deployed Engineers responsible for designing, developing, deploying, and supporting Blue Yonder Defense Solutions (BYDS) platforms and agentic AI solutions within enterprise customer environments. This role provides technical leadership across the full customer solution lifecycle, partnering closely with customers, Product Development, Sales, and Partner teams to deliver scalable, high-quality solutions that address mission-critical business needs. Working closely with cross-functional teams and customers, the Director oversees customer delivery programs from requirements gathering and solution
More from the job description
Role: Forward Deployed Engineer Director (FDE Director) Location: US Remote considered but Dallas, TX highly preferred Synonymous Business Title (s): Director of Digital Transformation Overview: The Forward Deployed Engineering & Technical Delivery Director leads one or more teams of Forward Deployed Engineers responsible for designing, developing, deploying, and supporting Blue Yonder Defense Solutions (BYDS) platforms and agentic AI solutions within enterprise customer environments. This role provides technical leadership across the full customer solution lifecycle, partnering closely with customers, Product Development, Sales, and Partner teams to deliver scalable, high-quality solutions that address mission-critical business needs. Working closely with cross-functional teams and customers, the Director oversees customer delivery programs from requirements gathering and solution design through feature development, deployment, configuration, and ongoing optimization. The role leads engineers who serve as both solution delivery experts and technical problem solvers, identifying product gaps, developing new capabilities, and adapting solutions to meet evolving customer requirements. Success in this role requires balancing technical execution, customer engagement, team leadership, and delivery excellence while driving measurable business outcomes across multiple customer en [... source excerpt omitted ...] f product implementation and associated AI-powered solutions, including integrations across Blue Yonder Defense Solutions and Supply Chain Planning & Optimization platforms. Lead customer engagements from requirements gathering and solution design through deployment, configuration, optimization, and ongoing delivery. People leadership of Engineers, Architects, and technical SMEs, including objective setting, performance management, career development, and alignment with business objectives. Guide technical teams through complex technical decisions, feature development, troubleshooting, code reviews, and delivery execution across customer engagements. Partner with Product Deve [... source excerpt omitted ...] its through MVP development, proofs of concept, prototypes, solution design, effort estimation, and pricing inputs. Manage delivery quality, scope, timelines, budgets, risks, and client expectations while addressing escalations and protecting engagement outcomes. Capture reusable delivery assets, technical documentation, implementation best practices, and runbooks to strengthen delivery excellence and customer enablement. Our Technical Environment: Operating Systems – Windows, Unix/Linux Database – RDBMS Concepts, Snowflake, Oracle, MS SQL Server, SQL/ PL SQL, MongoDB, NoSQL, Snowflake Cloud and Architectural – Azure, AWS, Google Cloud, Microservices Architecture, Multi-T
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