Senior Field Solutions Engineer
AI summary of the role
Deploys and supports RobCo's autonomous robotic systems at US customer sites.
What you’ll do
- Lead technical deployment and commissioning of robotic systems at customer sites.
- Plan, coordinate, and document customer projects from scoping to commissioning.
- Provide on-site support, training, and troubleshooting for customers.
What you’ll bring
- Bachelor's degree or equivalent in Mechanical/Electrical Engineering, Robotics or related technical field
- 5+ years deploying large autonomous systems
- Demonstrated ability to independently lead complex projects end-to-end
Technologies
robotics · autonomous-systems · industrial-automation · physical-ai · robotic-hardware
About RobCo
Modular industrial robots with embedded physical AI software for flexible, autonomous manufacturing deployment. Deployed via robotics-as-a-service across automotive, electronics, and logistics.
Series C
Source and classification
Implementation & delivery · Evidence for this classification:
our Austin facility and at customer locations. Customer Deployment and Integration: Lead the technical deployment and commissioning of RobCo's robotic automation systems at customer sites, ensuring seamless integration with existing production environments. Lead on-site robotics deployments by coordinating and directing cross-functional team members across engineering, design, assembly, test, operations, and field teams — ensuring clear ownership, accountability, and execution priorities across all deployment activities, and driving alignment so deployments remain on schedule and operational objectives are achieved. Project Leadership: Plan, coordinate, and document customer projects from initial scoping through to successful commissioning, delivering robust and reliable solutions. Own program management activities including project planning, timeline creation, milestone tracking,
More from the job description
About the Role at RobCo RobCo is building the category of Autonomous Industrial Robotics and we're doing it fast. We believe that automating the ordinary frees humans to do the extraordinary, and we're building the end-to-end robotics infrastructure to make that possible - hardware, software, and AI in one stack that just works. To further expand our team, we are looking for you as Senior Field Solutions Engineer to join our Austin-based team. Your role will be central to ensuring successful implementation and ongoing performance of our robotic solutions at customer sites throughout the United States. You will play a critical part in scaling our solutions and providing technical leadership and support. Your Responsibilities Development and Testing: Take ownership of robotic solution concepts from detailed design through development, testing, deployment, and ongoing support within our Austin facility and at customer locations. Customer Deployment and Integration: Lead the technical deployment and commissioning of RobCo's robotic automation systems at customer sites, ensuring seamless integration with existing production environments. Lead on-site robotics deployments by coordinating and directing cross-functional team members across engineering, design, assembly, test, operations, and field teams — ensuring clear ownership, accountability, and execution priorities across al [... source excerpt omitted ...] l scalability. Identify operational gaps and proactively build systems, tools, and best practices that enable teams to scale effectively across multiple deployments and projects. Customer-Centric Approach: Deeply understand and articulate customer needs, translating complex requirements into straightforward, effective automation solutions. Technical Support and Training: Provide comprehensive on-site support and training, assist in troubleshooting, and ensure customer satisfaction through responsive and effective service. Documentation: Develop detailed technical documentation, user manuals, and operational guides to support customer understanding and effective use of our syst [... source excerpt omitted ...] e maintaining a high standard of execution and team coordination. Strong problem-solving skills, proactive attitude, and ability to work collaboratively across internal teams and customers. Structured, clear communicator with strong documentation skills. Flexibility and willingness to travel regularly within the United States. Fluent in English; additional language skills (e.g., German or Spanish) advantageous but not required. Why join RobCo? Develop modular, software-defined robotics solutions with us that set new standards in automation. Help us build robots equipped with state-of-the-art AI that perceive their environment, analyze data, and make intelligent decisions i
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