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NEXTMOVEFDE careers · United States
Live Nation Entertainment

Senior Manager, Technical Software Delivery

AI summary of the role

Live Nation seeks a Senior Manager of Technical Delivery to lead Oracle Fusion Managed Services operations, governance, and team management.

What you’ll do

  • Manage end-to-end Oracle Fusion Managed Services operations, including incident management, service requests, and ongoing system optimization.
  • Establish and enforce ITIL-based service management frameworks and processes to ensure consistency and quality.
  • Oversee ERP system implementation (Oracle Fusion, OneStream), with responsibility for technology delivery, QA, release governance and IT SOX compliance.
  • Serve as a primary technical contact, fostering relationships and conducting service reviews.

What you’ll bring

  • Minimum 10 years of progressive product and program management experience in technology
  • Minimum 5 years in leading complex technology-driven transformation programs in large, global organizations
  • Degree in Business, Product Management, Program Management, Engineering or a related field
  • Demonstrated experience in implementing programs in the technology space and familiarity with PCI & SOX compliance

Technologies

Oracle Cloud Fusion · Oracle Fusion Applications · OneStream · ITIL · SOX · PCI-DSS · SOC · NIST · ISO27001

About Live Nation Entertainment

Vertically integrated live-entertainment stack: concert promotion, Ticketmaster ticketing, venue operations, sponsorship, premium hospitality, and artist services at global scale.

Public · 5000+ people

Source and classification

Deployment team leadership · Evidence for this classification:

include managing a team of Oracle professionals, ensuring customer satisfaction, driving operational excellence through ITIL frameworks, achieving Key Performance Indicators (KPIs), and contributing to strategic initiatives, service offering development, and revenue targets. The role requires deep expertise in Oracle Cloud Fusion and strong leadership skills. This role will be accountable for overall program success, governance, global team coordination, and the Fusion release notes review and identifying risk and potential impact/improvements for designated customers. WHAT THIS ROLE WILL DO: Service Delivery and Governance: Manage end-to-end Oracle Fusion Managed Services operations, including incident management, service requests, and ongoing system optimization. Establish and enforce ITIL-based service management frameworks and processes to ensure consistency and quality.
How jobs are selected

Employer postings · Data from · Sources