Senior Agent Design Engineer
Technologies
Python · prompt engineering · tool integration · context engineering · agentic AI workflows · LLMs · conversational AI · agentic frameworks · orchestration patterns · agile delivery
About PolyAI
Enterprise voice AI agents for customer service, deployed across 100+ customers in 45 languages, handling critical contact center automation at scale.
Series D · 200–500 people
Job description
The full responsibilities and requirements are on the employer’s site.
Read the job description ↗Source and classification
Production engineering · Evidence for this classification:
PolyAI is the Agentic Dialog Platform for building the conversational enterprise, used to build, run, govern, and improve dialog agents at scale. Powered by Raven, a proprietary dialog model trained on more than a billion enterprise conversations, PolyAI agents are built for complexity, open at every layer, and sovereign by design. PolyAI serves hundreds of enterprises across 75 languages and 25 countries, including Metro Bank, Marriott, PG&E, and UniCredit. We're looking for a Senior Agent Design Engineer to lead the hardest agent work we take on, and to raise the bar for everyone building alongside them. This is a senior individual contributor role for someone who sits comfortably at the intersection of conversational UX design and technical implementation - someone who thinks critically about how conversations should feel, not just how systems should work. At PolyAI, Agent DesignHow jobs are selected
Employer postings · Data from · Sources