Senior Product Manager, Wires & ACH

Job Description What is the opportunity? As a Senior Product Manager for Wires & ACH at RBC Wealth Management, you will lead the evolution of our payment transfer capabilities within the high-net-worth (HNW) and ultra-high-net-worth (UHNW) client ecosystem. Your mission will be to deliver a seamless, "private bank" product & digital experience for domestic and international wire transfers and ACH payments that integrate with the firm’s total wealth management platform, enabling clients to manage their operational cash with the same sophistication as their investment portfolios. What will you do? Product Strategy & Vision Define the multi-year roadmap for Wire and ACH products, prioritizing features that reduce friction in domestic and international money movement Benchmark RBC's Wire and ACH capabilities against traditional competitors and fintech disruptors to ensure market-leading client experience Advocate for "Total Wealth" visibility, ensuring clients can view and move cash across brokerage and banking accounts effortlessly through optimal payment methods Execution & Feature Delivery Lead modernization of domestic and international payment transfer capabilities (Fedwire, SWIFT, ACH) Own the end-to-end lifecycle for both wire transfers and ACH payments, including initiation, validation, processing, and confirmation Translate complex regulatory requirements (AML, [... source excerpt omitted ...] tional payment volume Drive automation and reduce manual intervention in Wire and ACH processing workflows Optimize routing logic to recommend appropriate payment rails based on client needs, speed requirements, and cost efficiency Stakeholder & Ecosystem Collaboration Partner with Consumer Digital Product teams to leverage enterprise banking rails while customizing UI/UX for Wealth Management clients Collaborate with Legal, Risk, and Compliance to ensure all Wire and ACH features meet stringent anti-money laundering standards Work closely with Financial Advisors to ensure digital tools empower the advisor-client relationship rather than bypassing it Coordinate with corr [... source excerpt omitted ...] dors to optimize payment processing efficiency Data & Performance Management Define and track North Star metrics: Wire and ACH adoption rates, processing speed, error rates, and client satisfaction Utilize client analytics to identify pain points in the payment transfer funnel and iterate on user experience Monitor transaction volumes and performance against industry benchmarks Drive continuous improvement through A/B testing, user feedback, and data-driven decision making What do you need to succeed? Must-have 7+ years in Product Management, specifically within Wealth Management, Private Banking, or Consumer Digital Banking Bachelor's degree in Business, Finance, Comp