Sales Engineer
AI summary of the role
Sales Engineer at Civ Robotics, a startup automating infrastructure construction with robotics.
What you’ll do
- Lead technical discovery and run product demos (office and on-site) tailored to customer workflows.
- Support deployments and onboarding: train customer teams on robot operation, best practices, and maintenance.
- Troubleshoot robotic/electrical systems and hardware/software integration issues hands-on.
- Monitor adoption signals and proactively address risks; contribute to playbooks and training materials.
What you’ll bring
- 3+ years in a Sales Engineer, Solutions Engineer, Field Engineer, Technical Account, or Robotics Field Ops role.
- Hands-on experience with hardware + software systems (robotics, IoT, industrial automation, construction tech).
- Strong troubleshooting skills and comfort working on-site in real-world environments.
- Excellent communication and presentation skills, translating technical details into business outcomes.
Technologies
robotics · IoT · industrial automation · construction tech · GNSS/GPS · RTK · total stations · hardware/software integration
Source and classification
Customer adoption & accounts · Evidence for this classification:
lifecycle, from pre-sales demos and technical discovery through deployments, training, adoption, and expansion support. You’ll partner closely with Sales, Customer Success, Operations and Engineering to help customers successfully adopt Civ Robotics in real-world construction environments. This role is ideal for someone who enjoys solving hands-on technical challenges, building trust with customers, and driving outcomes that directly impact revenue and retention. This is an in-office role in San Francisco with regular travel to customer job sites. What You’ll Do Pre-Sales / Technical Selling Lead technical discovery to understand customer workflows, constraints, and success criteria. Run compelling product demos (office + on-site) and communicate value in a practical, customer-specific way. Partner with Sales on evaluations, pilots, proposals, and technical validation to support
More from the job description
About Civ Robotics Civ Robotics is revolutionizing the $3 trillion infrastructure construction industry by automating repetitive, labor-intensive tasks. Our mission is to bridge the workforce gap and accelerate the development of critical infrastructure projects with cutting-edge robotics and autonomous navigation technology. With over 100 robots deployed and actively transforming construction sites worldwide, we’re redefining efficiency, safety, and precision in the field. Backed by top-tier investors, Civ Robotics is a fast-growing startup headquartered in San Francisco, founded by industry experts with deep construction experience. Join us in building the future of construction automation and be part of a team that’s shaping the next generation of robotics. About the Role We’re hiring a Sales Engineer to join our Sales team and serve as a technical leader across the customer lifecycle, from pre-sales demos and technical discovery through deployments, training, adoption, and expansion support. You’ll partner closely with Sales, Customer Success, Operations and Engineering to help customers successfully adopt Civ Robotics in real-world construction environments. This role is ideal for someone who enjoys solving hands-on technical challenges, building trust with customers, and driving outcomes that directly impact revenue and retention. This is an in-office role in San F [... source excerpt omitted ...] ead technical discovery to understand customer workflows, constraints, and success criteria. Run compelling product demos (office + on-site) and communicate value in a practical, customer-specific way. Partner with Sales on evaluations, pilots, proposals, and technical validation to support closing and expansion. Serve as a trusted technical advisor to stakeholders across operations, site leadership, technical teams, and executives. Deployment, Training, and Customer Success Enablement Support deployments and onboarding: train customer teams on robot operation, best practices, and basic maintenance. Provide hands-on troubleshooting for robotic/electrical systems and hardwar [... source excerpt omitted ...] s and training materials. Monitor adoption signals (usage, friction points, operator feedback) and proactively address risks. Expansion & Strategic Support Partner with Sales / Customer Success on renewals, upsells, and long-term account health. Join QBRs and customer check-ins as the technical voice: outcomes, ROI, roadmap alignment, and next steps. Gather field feedback and share insights with Product/Engineering to drive continuous improvement. Help drive customer advocacy: references, case studies, and site visits. What We’re Looking For Minimum Qualifications / Must-Haves 3+ years in a Sales Engineer / Solutions Engineer / Field Engineer / Technical Account / Roboti
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