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NEXTMOVEFDE careers · United States

Principal Technical Product Manager – TrueChoice Defense Customer Deployment

AI summary of the role

Principal Technical Product Manager leading end-to-end customer deployments for the TrueChoice Defense (TCD) portfolio within GE Aerospace's Defense & Systems business.

What you’ll do

  • Manage the deployment pipeline, win strategy, and readiness assessments for TrueChoice Defense customer rollouts
  • Lead technical deployment and site execution, coordinating customer IT, site access, and installation of physical servers
  • Own procurement workflow, vendor onboarding, and commercial licensing including TAA compliance and export clearances
  • Serve as primary operational customer contact and manage executive communications and SLA status

What you’ll bring

  • Bachelor's degree with 10+ years professional experience, or Associate's with 13+ years, or High School Diploma with 15+ years
  • Minimum 7 years in customer deployment leadership, technical program/product management, or related DAW
  • Legal authorization to work in the U.S. without visa sponsorship
  • Eligibility to access export-controlled information and CUI without an export license

Technologies

ServiceNow · cloud · SaaS · on-premise · bare-metal · Agile · Scrum · Kanban · AI

About GE Aerospace

Designs and manufactures jet engines, components, and integrated avionics/mission systems for commercial and military aircraft, plus aftermarket MRO services worldwide.

Public · 5000+ people

Source and classification

Deployment strategy · Evidence for this classification:

Job Description Summary As part of the GE Aerospace Digital Technology organization supporting the Defense & Systems (D&S) business, the Principal Technical Product Manager, Customer Deployment Lead owns the strategy, pipeline, and end-to-end execution of complex customer deployments across the TrueChoice Defense (TCD) portfolio. These deployments give defense customers the digital capability to manage their fleets, analyzing their data and delivering the actionable insights and recommendations that keep fleets mission-ready. This is a senior individual-contributor role and the operational lead that moves a customer from opportunity to a fully operational, supported deployment. This person will set deployment strategy, turn approved technical designs into physical and commercial reality, and partner across the Chief Technology Office (CTO), Engineering, Customer Experience, the product
More from the job description

Job Description Summary As part of the GE Aerospace Digital Technology organization supporting the Defense & Systems (D&S) business, the Principal Technical Product Manager, Customer Deployment Lead owns the strategy, pipeline, and end-to-end execution of complex customer deployments across the TrueChoice Defense (TCD) portfolio. These deployments give defense customers the digital capability to manage their fleets, analyzing their data and delivering the actionable insights and recommendations that keep fleets mission-ready. This is a senior individual-contributor role and the operational lead that moves a customer from opportunity to a fully operational, supported deployment. This person will set deployment strategy, turn approved technical designs into physical and commercial reality, and partner across the Chief Technology Office (CTO), Engineering, Customer Experience, the product line divisions, post-go-live support operations, and external vendors to deliver each rollout on schedule and in compliance. Job Description Roles and Responsibilities: 1. Customer Deployment Pipeline, Win Strategy, and Readiness Manage the deployment pipeline. Track every active and prospective rollout across the portfolio, surface expansion opportunities, and keep delivery aligned with the sales plan. Support the win. Partner with the Customer Experience (CX) team to shape win strategies, [... source excerpt omitted ...] ams. Build the cost case. Work across Sales, the CTO, and CX to aggregate inputs, build cost estimates, and author the financial justification for each deployment proposal. Lead customer solution briefings. Present solution strategy, implementation roadmaps, and deployment schedules to customer leadership, with CTO technical leads supporting the deep-dive architecture discussions. 2. Technical Deployment Leadership and Site Execution Operationalize the approved design. Turn the approved technical baseline into a working deployment during each customer rollout. Align timing with customer IT. Coordinate maintenance windows and implementation timing so they fit the deployment r [... source excerpt omitted ...] rdware vendors through corporate procurement: vendor master records, credit terms, procurement agreements, and legal and tax documentation. Manage hardware delivery. Track vendor production schedules, manage the hardware budget, and handle freight, customs clearance, and delivery to customer sites. Clear software for deployment. Work with external software vendors to secure Trade Agreements Act (TAA) compliance, export clearances, and regional certifications so software can be deployed in each customer's country. Run vendor demonstrations. Plan, coordinate, and support vendor product demonstrations for customer leadership. 4. Stakeholder, Customer, and Cross-Functional Partners

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