Forward Deployed Product Specialist
AI summary of the role
This role bridges sales, pre-sales, product, engineering, and deployment to ensure contractual commitments for mission-critical CAD and RMS software are met.
What you’ll do
- Serve as subject matter expert on security, functional, and workflow requirements for major contracts.
- Translate vague contractual language into precise product requirements and acceptance criteria using Generative AI.
- Define draft Statements of Work (SOW) for product development efforts, estimating complexity and risk.
- Track and facilitate progress of contractual and compliance work across product, engineering, and deployment teams.
What you’ll bring
- Bachelor's Degree in Business, Computer Science, or related field.
- 4+ years of experience in Business Analysis, Technical Analyst, Product Analyst, Program Manager, Product Manager, or Product Owner roles in software.
- Exceptional ability to use AI-driven insights and perform AI-augmented audits for compliance checking.
- Proficiency in Context Authoring and prompt engineering for Generative AI tools.
Technologies
CAD · RMS · Generative AI · AI agents · Context Authoring · prompt engineering · SDLC · product management tools · project management tools
About Motorola Solutions
Builds mission-critical communications, video security, access control, and command-center software for public safety, defense, and enterprises as one integrated safety stack.
Public · 5000+ people
Source and classification
Deployment strategy · Evidence for this classification:
agencies to operate efficiently and effectively in their mission to keep communities safe. Job Description The Consultant Customer Operations, Compliance & Delivery, plays an integral role in mitigating risk, ensuring customer satisfaction, and expediting Time-to-Revenue by critically assessing customer needs, contracted scope, and the functional capabilities of the solution. This role is responsible for identifying and documenting critical gaps (deltas) between the committed scope and the solution's offering. The individual provides a first-level definition of product requirements necessary to address these gaps, which are then handed off to Product Management for further refinement and prioritization. Leveraging AI-assisted orchestration, and moving beyond manual drafting, this role is progressing towards Context Authoring for AI models to ensure precise, actionable scope
More from the job description
Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview Our Response & Reporting (R&R) Product organization is dedicated to developing and maintaining market-leading, mission-critical CAD and RMS software. These solutions are vital to public safety agencies, which depend on them daily to reduce response times, enhance first responder safety, and streamline essential workflows. Our ultimate goal is to empower public safety agencies to operate efficiently and effectively in their mission to keep communities safe. Job Description The Consultant Customer Operations, Compliance & Delivery, plays an integral role in mitigating risk, ensuring customer satisfaction, and expediting Time-to-Revenue by critically assessing customer needs, contracted scope, and the functional capabilities of the solution. This role is responsible for identifying and documenting critical gaps (deltas) between the committed scope and the solu [... source excerpt omitted ...] n. Serving as the primary coordinator, they bridge Sales, Pre-Sales, Product & Engineering, and Deployment teams to ensure contractual commitments are met during field execution. Responsibilities : Contractual Requirements Analysis: Serve as the subject matter expert on all security, functional, and workflow requirements tied to major contracts. Engage directly with key customers, Sales, Presales, and external regulatory authorities to capture detailed requirements for critical compliance areas, and state-level mandates. Translate vague contractual language into precise, measurable product requirements, non-functional specifications, and clear acceptance criteria, leveraging Gene [... source excerpt omitted ...] vided to the Product Manager for business case review and the Product Owner for backlog refinement. Ensure the scope focuses on the necessary changes required to meet contractual requirements. Delivery Coordination & Risk Mitigation: Track and facilitate the progress of assigned contractual and compliance work across Product Management, Product Ownership, and Engineering teams, leveraging AI agent-based reporting for real-time progress and risk visualization. Act as the central point of coordination to ensure the development effort remains aligned with contractual deadlines and required delivery dates, providing early warning on potential risks or delays. Coordinate with Deploym
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