Customer Success Engineer
AI summary of the role
Edia is hiring a foundational Customer Success Engineer to own end-to-end technical integrations for K-12 school districts, connecting SIS, LMS, and data systems.
What you’ll do
- Execute SIS integrations across PowerSchool, Infinite Campus, Synergy, and other platforms, defining data mapping specs and validation requirements.
- Own SFTP pipeline setup, Clever/ClassLink rostering, SSO provisioning, and data ingestion workflows.
- Lead full-lifecycle implementation projects from contract signature to go-live, including project plans, risk registers, and stakeholder coordination.
- Serve as primary technical interface between engineering and district IT, translating complex environments into implementation architectures.
What you’ll bring
- Bachelor's degree in Computer Science, Software Engineering, or closely related field.
- 4+ years in technical implementation, solution engineering, or integration engineering in SaaS or data-intensive environments.
- Hands-on experience with REST APIs, SFTP pipelines, ETL workflows, data mapping, and schema design.
- Deep fluency in integration patterns and system architectures, with ability to review API specs and debug data pipeline issues.
Technologies
PowerSchool · Infinite Campus · Synergy · Clever · ClassLink · SFTP · REST APIs · ETL · Python · SQL · SSO
About Edia
SaaS platform selling AI-driven math, attendance, and MTSS tooling to US K-12 school districts on outcome-guarantee contracts.
Series A · 20–50 people
Employer postings · Data from · Sources