Forward Deployed Engineer
AI summary of the role
Forward Deployed Engineer at SailPoint: a hybrid pre-sales/implementation role that partners with sales to deploy AI-driven identity governance solutions, build proof-of-value implementations, and become a trusted technical advisor.
What you’ll do
- Actively participate in the sales process and work closely with direct and channel sales teams
- Discover and understand customer requirements and align SailPoint solutions, augmenting expertise with AI tooling
- Participate in onsite and remote foundational implementation engagements and educate customers on product architecture and best practices
- Collaborate with cross-functional teams (sales, solution engineering, product, professional services, customer success) to ensure seamless customer experience
What you’ll bring
- 5-7+ years professional experience in enterprise software, systems integrator, or consulting; 3+ years software implementation or pre-sales
- Working knowledge of technical infrastructure: web services, application servers, databases, virtualization, directories
- Conversant in modern SaaS architecture
- Experience with agentic coding tools (Cursor, Claude Code, Kiro, Google Antigravity, GitHub CoPilot, OpenAI Codex)
Technologies
NodeJS · JavaScript · TypeScript · Angular · React.js · Java · XML · Python · SQL · Powershell · JSON · Azure
About SailPoint
AI-powered identity security platform governing human, non-employee, machine, and AI-agent access across enterprise applications, data, cloud infrastructure, and hybrid deployments.
Public · 2000–5000 people
Source and classification
Implementation & delivery · Evidence for this classification:
time-to-value and decrease the cost of traditional services. You will partner with our sales organization by applying your technical abilities, problem solving skills and business acumen in support of SailPoint’s growth objectives. Forward Deployed Engineers (FDEs) at SailPoint embark on their journey by undergoing comprehensive product and sales training. This initial phase allows them to harness their existing experience, paving the way for a profound understanding of our SaaS solutions and the challenges they solve for our customers. Within two months, FDEs begin participating in sales deals where they will leverage their product implementation expertise as well as client and partner communication skills to implement foundational solutions and proof-of-value implementations, leading to rapid time to value. After their first six months, FDEs will be expected to serve as technical
More from the job description
Why SailPoint? SailPoint is the leading, AI-driven security platform providing the autonomous governance that best solves the needs for the modern enterprise. By harnessing the power of AI and machine learning, SailPoint automates and streamlines the complexity of delivering the right access to the right identities and technology resources at the right time. Delivered at the scale our enterprise customer’s demand. We are proud of our team and the culture we have built which has led to our employees voting us “best places to work” – 15 years in a row. What You’ll Do: Operating at the intersection of Solution Engineering, Professional Services and Product Management, Forward Deployed Engineers (FDEs) leverage state-of-the-art AI tooling alongside deep implementation expertise and industry knowledge to build foundational solutions, solve complex problems, accelerate our customers' time-to-value and decrease the cost of traditional services. You will partner with our sales organization by applying your technical abilities, problem solving skills and business acumen in support of SailPoint’s growth objectives. Forward Deployed Engineers (FDEs) at SailPoint embark on their journey by undergoing comprehensive product and sales training. This initial phase allows them to harness their existing experience, paving the way for a profound understanding of our SaaS solutions and the [... source excerpt omitted ...] ment foundational solutions and proof-of-value implementations, leading to rapid time to value. After their first six months, FDEs will be expected to serve as technical leads on customer engagements and have established themselves as both technical and consultative experts within the SailPoint Sales organization By the end of their first year, they will have become a trusted advisor to customers, partners, and to less experienced team members. They may have the opportunity to speak at national or regional conferences and user groups. Responsibilities: Actively participate in the sales process and work closely with the direct and channel sales teams Discover and understand c [... source excerpt omitted ...] rements and align our solutions to those requirements, augmenting your expertise with AI tooling Participate in onsite and remote foundational implementation engagements Educate customers on high-level product architecture, functional design, and best practices Assist in the analysis, and documentation of customer requirements and how they map to SailPoint solutions Collaborate with cross-functional teams like sales, solution engineering, product, professional services, and customer success to ensure a seamless customer experience Collaborate with other Forward Deployed Engineering team members to design creative solutions to complex problems. Master Artificial Intelligence
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