Benefit Technology Implementation Analyst

About HUB Join our Stevie Award Winning Team at HUB International! When you join the team at HUB International, you become part of the largest privately owned global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 20,000 professionals in 570+ offices across North America. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. We currently have an opportunity for a Benefit Technology Implementation Analyst. Summary of Responsibilities: Responsible for helping HUB International meet and exceed client expectations by supporting clients with the delivery of our benefit technology solutions. The implementation consultant is not only responsible for the successful implementation of the enrollment platform but is the subject matter expert (SME) for all levels of the day-to-day role. Candidate is a resource for the team and at times may need to act a [... source excerpt omitted ...] idate must have excellent organizational skills, take a proactive initiative to ensure client and team success and an ability to effectively work across matrix partners. Specific Responsibilities: As a benefit implementation consultant, you will be responsible for ensuring the successful implementation of the Employee Navigator system. This includes, but not limited to: Configuring system as needed based on client provided requirements. Testing new and existing system functionality to ensure accuracy of client system configuration with integration, regression, and acceptance test plans. Establish electronic data interchange (EDI) files when appropriate. The implementation consul [... source excerpt omitted ...] . Display sound knowledge of common healthcare practices and the transmission of enrollment data from one trading partner to another. Facilitate site demonstrations, training to clients/HUB Account Team, product overviews and general project meetings as needed. Maintain thorough understanding of all internal systems to respond to general and specialized client requests. Provide resolution of client issues by responding to questions and concerns about the use of HUB International products; ability to leverage research to find resolution. Provide open communication to HUB International customers in a pleasant, professional manner with a can-do attitude. Create accurate and