VoIP Integration Engineer, Public Safety

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. About Carbyne by Axon As of its acquisition by Axon, Carbyne has joined forces with a global leader in public safety technology—marking an important step forward for emergency communications. United by a shared mission to help save lives, Carbyne and Axon are advancing the future of 911 by modernizing how emergency data flows to call centers. Together, we’re enabling faster, more informed responses by equipping emergency call centers with real-time video, instant chat, precise location tracking, and other critical tools—ensuring that life-saving information reaches those who need it most, exactly when it matters. Your Impact We are seeking a highly motivated and experienced Unified Communications Software Integration Engineer to integrate and deploy the world's first Cloud-Based Emergency Real-Time Communication Platform [... source excerpt omitted ...] g Services. The platform will have to comply with the most stringent Security, Authentication and Authorization Standards in order to ensure high SLA and guarantee 5 nines uptime. You will work closely with Carbyne's Operations team and act as the technical liaison between Engineering and the Business for all UC-related activities. You will get an opportunity to work on cutting-edge technologies and to build a lifesaving emergency platform. What You’ll Do Working as part of a real-time communication team in the Carbyne operation group to deliver a highly available 911 Infrastructure Configuring and troubleshooting Carbyne’s Novel Emergency Communication Platform Provide clie [... source excerpt omitted ...] unified communications services Install, maintain, integrate, and contribute to PBX projects and UC solutions Create and maintain technical specs and solution documents Overall responsibility for onboarding new customers in alignment with customer requirements, and solution specifications using Carbyne’s best practices Providing technical support and training for the Operations team on 911 emergency communications systems Gaining a strong understanding of unified communications architecture, networking, and cloud computing Interact with a variety of internal stakeholders: Carbyne’s Operations, R&D, Sales, CTO Office, and Product Managers What You Bring Proven experience with V