Desktop Software Engineering Manager
AI summary of the role
Lead a team of 2–4 Desktop System Software Engineers, defining the function's operating model, hiring, and developing talent.
No longer in the current catalog. Last included 2026-09-09. Check the employer’s posting for availability.
What you’ll do
- Own desktop application quality and diagnostics: test releases against device baseline, capture diagnostic data, and triage employee-reported issues.
- Manage endpoint engineering strategy for macOS and Windows via Kandji/Iru and Microsoft Intune, including enrollment workflows, configuration profiles, and compliance policies.
- Partner with Security on EDR (CrowdStrike Falcon), Zero Trust (Cloudflare WARP/Gateway), and identity (Okta) integrations at the endpoint layer.
- Maintain visibility into endpoint fleet health and report proactively on trends, risks, and improvements to leadership.
What you’ll bring
- 5+ years in endpoint engineering, desktop platform engineering, or related discipline with at least 2 years in people management or formal tech lead role.
- Hands-on background with macOS and/or Windows at a systems/configuration level beyond standard user support.
- Demonstrated experience with one or more enterprise MDM platforms: Kandji/Iru, Jamf Pro, or Microsoft Intune.
- Experience managing or closely partnering with product engineering teams on client-side issues.
Technologies
Kandji/Iru · Microsoft Intune · Jamf Pro · CrowdStrike Falcon · Cloudflare WARP · Cloudflare Gateway · Okta · Electron · Qualys VMDR · Jira Service Management
About AlphaSense
AI search and market intelligence over equity research, filings, expert calls, and news, used by enterprise strategy and investment teams.
Series F
Source and classification
Internal deployment & tooling · Evidence for this classification:
majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About the Role AlphaSense is building a new Desktop Software Engineering function within Corporate Technology, and we are looking for the manager who will shape it from the ground up. This role sits at the intersection of enterprise endpoint engineering and internal product quality — primarily responsible for ensuring that AlphaSense's own desktop applications behave reliably on every managed endpoint across the company, while also contributing to the team responsible for macOS and Windows device management at scale. This is not a traditional IT management role. You will lead a team of engineers (not generalist support technicians) who own MDM platforms, write
More from the job description
About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About the Role AlphaSense is building a new Desktop Software Engineering function within Corporate Technology, and we are looking for the manager who will shape it from the ground up. This role sits at the intersection of enterprise endpoint engineering and internal produ [... source excerpt omitted ...] naged endpoint across the company, while also contributing to the team responsible for macOS and Windows device management at scale. This is not a traditional IT management role. You will lead a team of engineers (not generalist support technicians) who own MDM platforms, write automation, and serve as the technical bridge between Corporate IT and the product engineering organization. As the founding manager of this function, you will define how the team operates, how work gets prioritized, and how the team earns trust with both the internal IT organization and the engineering teams you partner with. You'll report to the Senior Manager of Integrated IT and work closely with Sec [... source excerpt omitted ...] trated experience with one or more enterprise MDM platforms: Kandji/Iru, Jamf Pro, or Microsoft Intune Experience managing or closely partnering with product engineering teams on client-side issues; comfortable reading a bug report, asking the right diagnostic questions, and holding the line on quality Proven ability to build and run a technical function: defining process, establishing standards, and driving accountability without micromanaging Strong written and verbal communication skills — able to translate technical issues into business impact for senior stakeholders and translate business priorities into clear engineering work for your team Experience hiring and develo
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