Director, Professional Services
AI summary of the role
Director-level role leading and scaling a Professional Services organization that blends traditional consulting with forward-deployed engineering, embedding engineers in client environments to build AI/LLM-powered solutions.
What you’ll do
- Own regional services P&L and drive services revenue growth, profitability, and margin targets.
- Build and scale a forward-deployed engineering capability that embeds engineers in client environments to co-build AI/LLM and data solutions.
- Partner with Sales to co-sell Professional Services, increase attach rates, and engage C-level executives on strategic use cases.
- Develop new service offerings aligned to market demand and product strategy, including AI implementation and agentic workflows.
What you’ll bring
- 8–12+ years of consulting and consulting leadership experience, including building or scaling forward-deployed engineering or embedded technical consulting teams.
- 5+ years managing a services business with full P&L responsibility.
- Proven success selling and positioning Professional Services, including forward-deployed engineering and AI offerings, in support of enterprise software sales.
- Working technical fluency across APIs, cloud platforms (AWS/Azure/GCP), data integration, and LLM/agentic patterns (RAG, agent orchestration).
Technologies
APIs · AWS · Azure · GCP · RAG · LLM · agent orchestration · cloud data platforms · RDBMS · data integration
About MicroStrategy
Cloud-native enterprise analytics and AI platform (Strategy ONE + Mosaic semantic layer) serving global enterprises, and the world's largest corporate Bitcoin treasury company (818K+ BTC).
Public · 1000–2000 people
Source and classification
Production engineering · Evidence for this classification:
The Director, Professional Services (PSD) is a strategic leader responsible for building, growing, and managing a high-performing consulting organization — increasingly built around consultants and forward-deployed engineers who pair hands-on technical delivery with consultative client leadership — that drives customer value, revenue growth, and software and AI adoption. Beyond delivery excellence, the PSD plays a critical role in selling and positioning Professional Services, partnering with Sales and client executives to identify high-value use cases, accelerate adoption, and expand enterprise footprint through a consultative, value-based approach — including embedding forward-deployed engineering pods directly within client environments to co-build and operationalize solutions inside live business workflows. The PSD owns regional services P&L, drives services revenue growth,
More from the job description
Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a market leader in enterprise analytics and AI software, we've pioneered the BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate. We are now also at the forefront of AI disruption, providing data via our enterprise semantic layer to AI agents, tools, and platforms. But that's not all. Strategy is also leading a groundbreaking shift in digital assets, adopting bitcoin as our primary treasury reserve asset in 2020. Since then, we have issued innovative bitcoin-backed securities and have been the leader in bitcoin treasury companies. This visionary move has helped us build a fortress balance sheet, and is solidifying our position as a forward-thinking, innovative force in the market. Our people are the core of our success. At Strategy, you'll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence. Our corporate values—bold, agile, engaged, impactful, and united—are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment whe [... source excerpt omitted ...] nd managing a high-performing consulting organization — increasingly built around consultants and forward-deployed engineers who pair hands-on technical delivery with consultative client leadership — that drives customer value, revenue growth, and software and AI adoption. Beyond delivery excellence, the PSD plays a critical role in selling and positioning Professional Services, partnering with Sales and client executives to identify high-value use cases, accelerate adoption, and expand enterprise footprint through a consultative, value-based approach — including embedding forward-deployed engineering pods directly within client environments to co-build and operationalize solu [... source excerpt omitted ...] gs, including forward-deployed engineering and AI implementation capabilities, aligned to market needs, and ensures services act as a catalyst for software expansion and long-term customer success. Location: The preferred location for this role is New York, with consideration given to candidates in the broader Tri-State area, followed by the DMV area. Your Focus Strategic Growth & Services Sales • Actively partner with Sales leadership to co-sell Professional Services and drive services attach rates. • Engage client executives (CIO, CDO, CFO, Business Leaders) to identify strategic use cases and transformation opportunities. • Lead consultative discovery discussions to uncove
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