Senior Product Manager, Field Systems (Salesforce)

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a Senior Product Manager to join the Field Systems team, the group responsible for designing, evolving, and scaling the commercial go-to market tools including CRM, e-signature, opportunity management, sales engagement, marketing automation, and forecasting platforms. You will own the product roadmap and serve as the connective tissue between business stakeholders and an agile delivery team to ensure the right work gets prioritized, scoped, and shipped at the right time. This is a high-impact role at the intersection of enterprise systems, business strategy, and Scaled agile execution. You'll thrive here if you love translating complex business needs into clear, actionable requirements, leveraging modern AI tools to work smarter and faster, and partnering closely with sales, marketing, finance, and customer success to drive measurable outcomes. You will report to our Director, Field Systems. This is a re [... source excerpt omitted ...] terly PI (Program Increment) objectives within the Scaled Agile Framework (SAFe) Engage directly with internal stakeholders including Sales, Sales Operations, Marketing, Finance, Customer Success and Technical Support to deeply understand pain points, workflows, and business goals Define clear epics, features, and user stories with well-articulated acceptance criteria. Lead discovery activities including stakeholder interviews, process walkthroughs, and data analysis to inform solution design Leverage AI tools such as Claude and Gemini to accelerate requirements documentation, synthesize stakeholder feedback, draft communications, and surface insights from data bringing a mod