Principal Agentic Architect - 11386

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. Why join Coupa? 🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. 🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. 🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. What You'll Do: AI Engineering & Agentic Orchestration Own the build, configuration, and rapid prototyping of AI agents within Coupa Agent Studio, extending platform capabilities beyond standard out-of-the-box functionality Specialize in prompt engineering, model tuning, and AI guardrails to ensure accuracy, reliability, and reduction of hallucinations within production AI workfl [... source excerpt omitted ...] eep API and integration expertise to support secure, low-latency connectivity between AI agents and enterprise systems including ERP, CLM, and CRM platforms Partner directly with customer IT and security teams to address technical feasibility, risk assessments, governance, and enterprise security requirements Understand and manage AI consumption strategies, platform resource utilization, and Coupa credit usage across agentic workflows The Field-to-Product Bridge Act as the primary technical liaison between customer engagements and Product Management, identifying roadmap gaps and influencing future platform capabilities Ensure technical delivery remains aligned to original ar [... source excerpt omitted ...] -loop controls that govern autonomous AI decision-making and escalation paths Develop evaluation frameworks and automated testing approaches focused on functional correctness and production-grade AI performance Own ongoing monitoring, testing, health checks, and remediation of AI agents and workflow orchestration environments Apply continuous improvement methodologies and human-in-the-loop best practices across AI-enabled technical solutions What You Will Bring to Coupa: Must-Have Technical Expertise Proven experience in technical integration roles including Middleware, API Engineering, or Systems Architecture with strong knowledge of REST, GraphQL, and JSON Strong programmi