AI Enablement Manager (Reproductive Healthcare - 12 month fixed term)

Organizational Summary Contraceptive care is basic healthcare. Yet too many patients in the U.S. struggle to access the care they need, when they need it. Founded in 2014, Upstream USA is a national, nonpartisan nonprofit dedicated to ensuring that equitable, patient-centered contraceptive care is available to everyone. Our Mission and Impact Upstream works to ensure individuals can make fully informed, autonomous decisions about the contraceptive methods that are best for them. We are currently the largest contraceptive organization in the country improving contraceptive care in primary care settings, operating in 37 states and Washington, D.C. While our foundational work focuses on partnering with healthcare organizations offering primary care, such as federally qualified healthcare centers (FQHC) and health systems, we are always evolving. We are actively pursuing additional, innovative paths to ensure every patient has streamlined access to the contraceptive service of their choice, where and when it is most convenient for them. A Different Kind of Nonprofit Supported entirely by venture philanthropy, Upstream operates with a culture of aggressive growth and a laser focus on measurable outcomes. To maintain our independence and nonpartisan stance, we do not accept funding from the government or pharmaceutical companies. Our 2030 Goal: We are on a mission to partner w [... source excerpt omitted ...] identify where AI can help (and where it doesn't), build working solutions, and stay with those solutions through adoption and measurement. This is a manager/builder/coach role: you will discover and prioritize use cases, prototype and deliver practical tools, and develop the training and resources that raise AI fluency organization-wide, all while leading tool evaluations, guardrails, and cost stewardship that keep our AI footprint responsible and sustainable. Essential Duties and Responsibilities Use Case Discovery & Prioritization Embed with teams across Upstream to understand end-to-end workflows, undocumented processes, and the manual work that slows them down. Identif [... source excerpt omitted ...] mplates, and workflow components so that solutions compound rather than live in one person's hands. Partner with DAT colleagues to transition validated prototypes into supported, production-ready solutions when scale or sensitivity warrants it. Document solution requirements, configurations, operating procedures, and expected outcomes. Enablement, Training & Adoption In collaboration with other DAT team members, develop and deliver Upstream's AI training program — workshops, office hours, self-paced content, and role-specific guidance — so Upstreamers across every function use AI effectively, safely, and confidently. Create and maintain user-facing resources including document