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NEXTMOVEFDE careers · United States
Mitel Networks

Enterprise Services Architect

AI summary of the role

Mitel seeks an Enterprise Services Architect to design Professional and Managed Services solutions for large enterprise customers.

What you’ll do

  • Partner with enterprise sales, pre-sales engineers, and delivery teams to define and design tailored service solutions for large, complex customer environments.
  • Lead the services discovery process, identifying customer objectives, technical requirements, and operational constraints.
  • Architect comprehensive services proposals including deployment, migration, integration, adoption, and lifecycle management components.
  • Design Managed Services models that include monitoring, proactive maintenance, optimization, and ongoing technical management.

What you’ll bring

  • 8+ years of experience in Services Architecture, Solution Architecture, or Professional Services design within enterprise technology.
  • Proven track record designing complex Professional and Managed Services for large enterprise customers.
  • Strong understanding of unified communications, collaboration, networking, or cloud infrastructure.
  • Experience building detailed SOWs, service catalogs, and pricing models for enterprise-scale service delivery.

Technologies

unified communications · collaboration · networking · cloud infrastructure · ITIL · ServiceNow · LogicMonitor · PagerDuty · AWS · Azure · Google Cloud

About Mitel Networks

Hybrid unified communications, contact center, and mission-critical collaboration platforms for enterprises that need secure, voice-first operations.

Private Late · 2000–5000 people

Source and classification

Deployment strategy · Evidence for this classification:

customer acquisitions. This role bridges the gap between sales, delivery, and operations — translating complex customer needs into scalable, repeatable, and profitable service offerings. You will engage directly with enterprise customers to architect end-to-end services solutions that accelerate deployment, enhance adoption, and deliver long-term value. The ideal candidate blends technical depth, consultative experience, and business acumen to design services portfolios that drive customer success and organizational growth. Key Responsibilities Partner with enterprise sales, pre-sales engineers, and delivery teams to define and design tailored service solutions (Professional and Managed Services) for large, complex customer environments. Lead the services discovery process, identifying customer objectives, technical requirements, and operational constraints. Architect comprehensive
How jobs are selected

Employer postings · Data from · Sources