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NEXTMOVEFDE careers · United States
Capital One (Plano campus)

Senior Manager, AI Engineering (People Leader) (Gen AI Platform Services)

AI summary of the role

Lead a team of AI engineers on the Intelligent Foundations and Experiences (IFX) team at Capital One, building and deploying foundational AI platform services including LLM inference, similarity search, guardrails, and model evaluation.

What you’ll do

  • Partner with cross-functional teams (engineers, scientists, TPMs, product managers) to deliver AI-powered products.
  • Oversee design, development, testing, deployment, and support of AI software components (foundation model training, LLM inference, similarity search, guardrails, model evaluation, governance, observability).
  • Make high-judgment build-vs-buy decisions across Open Source and SaaS AI technologies (AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch).
  • Invent and introduce state-of-the-art LLM optimization techniques to improve scalability, cost, latency, and throughput of production AI systems.

What you’ll bring

  • Bachelor's degree in CS, AI, EE, CE or related + 6 years AI/ML experience, or Master's + 4 years AI/ML experience.
  • At least 1 year of people leadership experience.
  • Experience deploying scalable AI solutions on cloud platforms (AWS, Google Cloud, Azure, or equivalent private cloud).
  • Experience developing AI/ML algorithms using Python, C++, C#, Java, or Golang.

Technologies

LLM Inference · Similarity Search · VectorDBs · Guardrails · PyTorch · Huggingface · Nemo Guardrails · AWS Ultraclusters · Python · Golang

Source and classification

Internal deployment & tooling · Evidence for this classification:

Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: Partner with a cross-functional team of engineers, research scientists, technical program
More from the job description

Senior Manager, AI Engineering (People Leader) (Gen AI Platform Services) Overview: At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary so [... source excerpt omitted ...] ms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Oversee the design, development, testing, deployment, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. [... source excerpt omitted ...] rdrails, PyTorch, and more. Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. Attract and retain top talent in the AI industry and nurture personal and professional development for your team. Foster a culture of learning and staying abreast of the state-of-the-art in AI. The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help cha

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