Pre-Sales Solutions Engineer (EST or PST)

Company Overview Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram. Company Operating Rhythm At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance. Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new [... source excerpt omitted ...] ividual must be based within either Eastern or Pacific Time in the US. Opportunity Deepgram is seeking a Pre-Sales Solutions Engineer to join our Applied Engineering team. While you'll have the opportunity to contribute across the team's various responsibilities (including pre-sales, implementation, and customer support), your primary focus will be driving technical pre-sales engagements with our prospects, customers, and partners. In this role, you will be the technical authority who bridges the gap between our state-of-the-art AI speech technology and customer business needs. You'll collaborate closely with our sales team to craft compelling technical solutions, provide tec [... source excerpt omitted ...] sultative sales skills will be crucial in navigating complex sales cycles and establishing Deepgram as the preferred Voice AI partner. As a member of the Applied Engineering team, you'll influence the team’s vision, product strategy based on market insights, and contribute to the evolution of our pre-sales methodology. About Applied Engineering at Deepgram The Applied Engineering (AppEng) team at Deepgram combines the functions that other companies might separate into Solutions Engineering, Sales Engineering, Implementation, and Technical Support. We serve as the technical interface between Deepgram and our customers throughout their entire journey. We work closely with our C