Sr. Solution Design Manager
AI summary of the role
The Senior Solution Design Manager at Maritz owns the technical solution from qualified opportunity through launch, bridging sales and delivery.
What you’ll do
- Lead technical discovery and requirements definition for qualified opportunities, including late-stage sales presentations and demos.
- Direct development of POCs and develop solution recommendations with Product, Delivery, and subject matter experts.
- Assess platform fit, product vs. custom decisions, technical risks, and provide effort estimation and scoping inputs.
- Lead implementation and launch, guiding the implementation team and owning scope governance.
What you’ll bring
- Minimum of Bachelor’s degree or equivalent related experience.
- 7+ years of experience in technology solutioning, solution architecture, product implementation, technical program management, loyalty or incentive program delivery, or related field.
- Strong understanding of loyalty and incentive programs, engagement technology platforms, and Maritz products and services.
- Strong ability to collaborate, coach, mentor, and lead others.
Technologies
POCs · SOWs · Microsoft Office Suite · engagement technology · loyalty platforms
Source and classification
Deployment strategy · Evidence for this classification:
employees feel seen, supported, and celebrated for who they are, they thrive and so does our business. That’s why we’ve created a flexible, environment that empowers you to do your best work without sacrificing what matters most to you. In fact, in that same survey, nearly 90% of respondents said they have the flexibility they need to balance work and personal life and nearly 80% said Maritz does a great job prioritizing employee well being. We have a passion for excellence and genuine care for the people making it possible. Maritz Solution Designers are central to business development and essential to successful launches. They bring both business acumen and technical literacy. They balance creative problem solving with practicality, building visions and then leading teams that bring them to life. The Senior Solution Design Manager owns the technical solution from qualified
More from the job description
Where Human Connection Fuels Possibility At Maritz, decades of innovation and perseverance have built more than just a strong reputation — they’ve shaped a culture where human connection and collaboration are at the heart of everything we do. Joining Maritz means becoming part of a workplace grounded in a critical truth; people and their potential is our greatest resource. Maritz helps companies achieve their business goals by inspiring people to perform their best. We design experiences, incentives, and recognition programs that spark action and deliver measurable impact. And we’ve brought this human-first design inward – intentionally building teams that care for each other and collaborate powerfully. In our most recent employee survey, nearly 90% of respondents said that their managers care about their concerns and 82% said they feel genuinely appreciated. We know that when employees feel seen, supported, and celebrated for who they are, they thrive and so does our business. That’s why we’ve created a flexible, environment that empowers you to do your best work without sacrificing what matters most to you. In fact, in that same survey, nearly 90% of respondents said they have the flexibility they need to balance work and personal life and nearly 80% said Maritz does a great job prioritizing employee well being. We have a passion for excellence and genuine care for the [... source excerpt omitted ...] rward with clear scope and sound feasibility, then manages it to launch after sale to provide strong delivery continuity. This role is ideal for someone who loves solving complex client problems at the intersection of strategy, technology and delivery. The right candidate will be energized by shaping solutions early, bringing clarity to ambiguity, influencing cross-functional teams and staying close to implementation to see the solution come to life. What You'll Be Doing 40% - TECHNICAL SOLUTION DEFINITION, SCOPE AND FEASIBILITY: Leads technical discovery and requirements definition for qualified opportunities, via late-stage sales presentations, demos and engagement in the [... source excerpt omitted ...] implementation team and protecting continuity between what was sold and what is delivered. Owns scope governance during implementation, responsible for launch readiness, and leads Client Success handoff. Helps teams resolve solution questions, manage scope implications and maintain alignment to the approved technical approach. 20% PRODUCT GOVERNANCE AND SOLUTION STANDARDS: Maintains deep knowledge of Maritz platforms, product capabilities, technical guardrails and delivery standards. Helps determine when to use reusable capability versus custom development, identifies product patterns that should inform the backlog, and supports consistent solutioning across opportunities. Bri
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