EverPro - Salesforce Administrator (Remote, US)

EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 745,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at EverCommerce.com. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://www.evercommerce.com/about-us/careers/ EverPro, a business within EverCommerce, provides software and solutions designed to help home and field service businesses run and grow their companies with greater efficiency and confidence. EverPro brings together purpose-built tools across key trades—including field service, remodeling and roofing, landscaping, and pest and lawn—so service professionals can manage operations, engage customers, and drive long-term growth. Our solutions support the full lifecycle o [... source excerpt omitted ...] tion, reputation management, and business insights. Together, these connected solutions help service pros win more jobs, save time, and build stronger, more resilient businesses. Responsibilities: Serve as a Center of Excellence for Sales, SalesOps, and Product business processes Support the System Operations leader in leading the current state evaluation of our subsidiary businesses and lead process and systems documentation efforts Support the System Operations leader in developing the project scope to professionalize operations into a central tech-stack, contributing ideas and proposing solutions Own your project action items and support our Project Managers in maintaining det [... source excerpt omitted ...] of experience as a Salesforce administrator. Excellent communication and stakeholder management skills. Experience gathering, documenting, and validating business and functional requirements. Experience creating process flows, user stories, use cases, or functional specifications. Strong analytical and problem-solving skills with the ability to translate business needs into technical solutions. Experience working with cross-functional teams in a matrixed environment where priorities are shared across multiple departments. Familiarity with change management and user adoption best practices. Experience facilitating workshops, stakeholder interviews, or requirements gathering ses