ServiceNow Technical Product Manager
AI summary of the role
Ecolab seeks a Technical Product Manager to own the ServiceNow Source-to-Pay platform, bridging Finance, Procurement, and IT.
What you’ll do
- Serve as technical product leader for ServiceNow Source-to-Pay, translating business requirements into scalable solutions.
- Drive product delivery excellence: backlog prioritization, sprint planning, and go-live support.
- Own platform health: monitor performance, integrations (primarily SAP), and resolve data quality issues.
- Advance product strategy: evaluate ServiceNow enhancements and support AI-assisted AP workflows.
What you’ll bring
- Bachelor's degree in CS, Engineering, IS, or related.
- 10+ years in enterprise platform management or product management.
- Hands-on ServiceNow platform experience.
- Experience with Source-to-Pay, AP, Procurement, or Finance Operations.
Technologies
ServiceNow · Source-to-Pay · SAP · ERP · Now Assist · Agile · Scrum · SOX
About Ecolab
Sells science-based water, hygiene and infection-prevention programs (chemicals, equipment, digital monitoring, on-site service) to restaurants, hotels, hospitals, food/beverage, manufacturing and data-center customers worldwide.
Public · 5000+ people
Source and classification
Internal deployment & tooling · Evidence for this classification:
Ecolab is seeking a highly experienced Technical Product Manager, ServiceNow Source-to-Pay (S2P) to serve as the technical product owner and strategic advisor for our ServiceNow-based Accounts Payable and Procurement solutions. This role will bridge business objectives and platform capabilities by partnering closely with Finance, Procurement, and IT stakeholders to deliver scalable, efficient, and compliant Source-to-Pay experiences. As the technical lead for ServiceNow S2P, you will help shape product strategy, evaluate technical solutions, guide roadmap prioritization, and ensure platform health across integrations, workflows, and user experiences. You will provide technical leadership throughout the product lifecycle while balancing business needs, platform capabilities, long-term maintainability, and operational excellence. Reporting to the leader of Technical Product Ownership
More from the job description
Ecolab is seeking a highly experienced Technical Product Manager, ServiceNow Source-to-Pay (S2P) to serve as the technical product owner and strategic advisor for our ServiceNow-based Accounts Payable and Procurement solutions. This role will bridge business objectives and platform capabilities by partnering closely with Finance, Procurement, and IT stakeholders to deliver scalable, efficient, and compliant Source-to-Pay experiences. As the technical lead for ServiceNow S2P, you will help shape product strategy, evaluate technical solutions, guide roadmap prioritization, and ensure platform health across integrations, workflows, and user experiences. You will provide technical leadership throughout the product lifecycle while balancing business needs, platform capabilities, long-term maintainability, and operational excellence. Reporting to the leader of Technical Product Ownership within the ServiceNow Platform Organization, this role offers significant visibility and the opportunity to influence the future of AP automation, supplier engagement, and Finance technology at Ecolab. What's in it For You Opportunity to shape the future state of Ecolab's ServiceNow Source-to-Pay capabilities. Partner directly with leaders across Finance, Procurement, and Technology. Drive strategic initiatives focused on AP automation, touchless invoice processing, supplier enablement, and AI- [... source excerpt omitted ...] nd collaborate with platform architects, delivery teams, and business stakeholders. Influence enterprise-wide technology decisions supporting critical financial operations. What You Will Do Serve as the Technical Product Leader for Source-to-Pay Partner with business product managers and business stakeholders to translate operational requirements into scalable ServiceNow solutions. Evaluate proposed business solutions and provide guidance regarding technical feasibility, maintainability, and platform alignment. Identify risks, dependencies, and technical tradeoffs before development begins. Facilitate design discussions and build consensus across Finance, Procurement, and [... source excerpt omitted ...] ng Supplier portal expansion Exception reduction AI-assisted Accounts Payable workflows Process automation and operational efficiency Location: St. Paul, MN (Hybrid) Minimum Qualifications Bachelor’s degree in computer science, Engineering, Information Systems, or related technical discipline. 10 years of experience in enterprise platform management, product management, or related technology roles. Significant hands-on experience with the ServiceNow platform. Experience supporting Source-to-Pay, Accounts Payable, Procurement, or Finance Operations processes. Working knowledge of SAP or another enterprise ERP platform. Experience managing integrations between ERP platforms a
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