Application Analyst – Epic Radiant / Lumens

Job Posting Title: Application Analyst - Epic Lumens ---- Hiring Department: Dell Medical School ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Exempt ---- Earliest Start Date: Immediately ---- Position Duration: Expected to Continue ---- Location: AUSTIN, TX ---- Job Details: General Notes The Office of Information Technology at the Dell Medical School is seeking an Application Analyst - Epic Lumens. Purpose This position serves as the subject matter expert and technical contact for their focus application areas (Lumens) and takes the lead in primary areas of work, including Projects, Changes, and the highest point of Break/Fix escalation. Additionally, the Application Analyst - Epic Lumens demonstrates full use and application of standard principles, theories, and concepts related to technical discipline, and provide solutions to a variety of complex problems. Responsibilities Designs, builds, configures, tests, and provides maintenance of clinical information systems with a focus in patient registration, patient scheduling, patient billing, and patient throughput. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Provides support to end-users both remotely and in-person. [... source excerpt omitted ...] e solutions. Diagnoses and resolves complex application issues. Develops innovative solutions to improve user experience. Collaborates with teams to address system challenges. Customer Focus Is dedicated to meeting the expectations and requirements of internal and external customers. Provides excellent support to clinical staff. Understands and anticipates user needs. Ensures user satisfaction with application performance. Collaboration Works effectively and cooperatively with others; establishes and maintains good working relationships. Collaborates with IT and clinical teams. Shares knowledge and best practices. Participates in team meetings and projects. Attentio [... source excerpt omitted ...] s work for accuracy and completeness. Ensures configurations are precise and accurate. Reviews documentation for completeness. Monitors system performance for issues. Required Qualifications Active Epic Certification or Accreditation (considered) in relevant Core application required. Demonstrates a strong understanding of IT principles, software development, and system analysis, typically evidenced by a Bachelor's degree in Information Technology, Computer Science, or a related field. Possesses practical experience in healthcare IT environments and strong knowledge of clinical information systems, clinical informatics, data management and administration, generally shown through