Client Systems Manager
AI summary of the role
The Client Systems Manager leads a software engineering team at GMO, a global investment manager, responsible for client-facing platforms including CRM, client engagement, sales enablement, and performance systems.
What you’ll do
- Lead a software engineering team supporting client relations, marketing, shareholder services, and investment analysis platforms.
- Serve as primary technology liaison for sales, marketing, and client relations teams, aligning priorities and providing status updates.
- Own strategy and delivery for client technology systems including Salesforce CRM, Seismic, and internal applications.
- Drive CRM enhancements including generative AI integration and lead generation workflows.
What you’ll bring
- 10+ years in technology with at least 3 years managing engineering or IT teams.
- Experience managing enterprise CRM platforms (deep Salesforce experience strongly preferred).
- Strong stakeholder management and ability to translate business requirements into technical specs.
- Financial services / investment management background strongly preferred.
Technologies
Salesforce CRM · Seismic · CMS · Marketing Automation · generative AI · gmo.com · client portal · SaaS · lead generation
Source and classification
Deployment team leadership · Evidence for this classification:
investor and advocate. GMO is privately owned and employs over 430 people worldwide. We are headquartered in Boston, with additional offices in Europe, Asia and Australia. Our company-wide culture emphasizes commitment to clients, intellectual curiosity, and open debate. We celebrate and respect our differences, while embracing and valuing what each of us brings to work, as we know that diverse teams in an inclusive, caring environment achieve higher engagement and better client results. Please follow the prompts included in this job posting to apply. The application window for this role is anticipated to remain open until the job is filled, or as otherwise determined by GMO. About the Role The Client Systems Manager leads a software engineering team responsible for the platforms that power GMO's Global Client Relations, Digital Marketing, Shareholder Services, and InvestmentHow jobs are selected
Employer postings · Data from · Sources