Forward Deployed Operations Manager
AI summary of the role
This role owns complex operational, product, and implementation problems for enterprise healthcare customers, taking issues from diagnosis through resolution across customer, Operations, Product, and Engineering teams.
What you’ll do
- Own complex customer and operational problems from diagnosis through resolution
- Lead enterprise implementations involving time clock compliance, payroll, and ADP or UKG integrations
- Coordinate Product, Engineering, Operations, and customer teams to remove blockers
- Diagnose recurring workflow and system problems using customer context, data, and system behavior
What you’ll bring
- 2–6 years of experience in consulting, operations, implementation, strategy, program management, or a similar problem-solving role
- Direct experience working with customers or clients in complex or high-stakes situations
- Strong structured problem-solving and analytical skills
- Excellent communication and stakeholder management skills, including influencing without direct authority
Technologies
ADP · UKG · time clock compliance · payroll systems · systems integrations
About Clipboard Health
App-based labor marketplace connecting healthcare, dental, and childcare workplaces with vetted local professionals for on-demand shifts and visits.
Series C · 1000–2000 people
Employer postings · Data from · Sources