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NEXTMOVEFDE careers · United States
Scale AI

Technical Program Manager, Public Sector (Boston, MA)

AI summary of the role

Scale AI is hiring a Technical Program Manager to lead delivery of agentic AI workflows for a national security customer in the public sector.

What you’ll do

  • Drive innovation and transformation by solving undefined technical and operational challenges for Public Sector customers
  • Use data, analytics, and technical expertise to align internal resources and create tools that add direct customer value
  • Transition AI/ML technologies into working Public Sector products/solutions even when requirements are ambiguous
  • Partner with engineering, operations, and public sector teams to deliver AI systems for computer vision and generative AI use cases

What you’ll bring

  • Active TS/SCI clearance
  • 3+ years in stakeholder management or customer-facing role
  • Technical background (CS, statistics, or engineering)
  • Deep understanding of generative AI/ML fundamentals (RAG, evals, agent orchestration)

Technologies

generative AI · RAG · evals · agent orchestration · computer vision · Python · API · CAD · digital twin

About Scale AI

Data, evals, and GenAI platform for frontier labs, enterprises, and governments — the picks-and-shovels layer for production AI.

Series G

Source and classification

Internal deployment & tooling · Evidence for this classification:

Scale AI is at the forefront of the AI revolution, helping the U.S. government unlock the potential of AI across national security missions. We’re building enterprise-grade generative AI solutions and delivering them into operational use cases that matter. We’re hiring a technical program manager (TPM) to lead and coordinate delivery of agentic workflows for a national security customer. As a TPM on our public sector delivery team, you will own or support a customer account plan, triage customer technical issues, use data and analytics to align internal resources around Scale’s hardest problems, and drive workflows underpinning the reliability of solutions that add direct value to Scale’s Public Sector customers. This role is ideal for someone who blends program leadership, customer relationship building, technical fluency, and contract awareness — and who thrives in fast-moving,
More from the job description

Scale AI is at the forefront of the AI revolution, helping the U.S. government unlock the potential of AI across national security missions. We’re building enterprise-grade generative AI solutions and delivering them into operational use cases that matter. We’re hiring a technical program manager (TPM) to lead and coordinate delivery of agentic workflows for a national security customer. As a TPM on our public sector delivery team, you will own or support a customer account plan, triage customer technical issues, use data and analytics to align internal resources around Scale’s hardest problems, and drive workflows underpinning the reliability of solutions that add direct value to Scale’s Public Sector customers. This role is ideal for someone who blends program leadership, customer relationship building, technical fluency, and contract awareness — and who thrives in fast-moving, ambiguous, and mission-driven environments. You will: Drive innovation and transformation by diving deep into technical and operational challenges, solving undefined problems, and delivering impactful solutions for Public Sector customers Leverage technical concepts, tools, and expertise to create solutions from scratch or drastically improve existing solutions Use data, analytics, and technical expertise to align internal resources and create tools that directly add value to customers in the publ [... source excerpt omitted ...] c sector teams to build and deliver AI systems tailored to unique government use cases in the computer vision and generative AI domains Lead a cross-functional team to exceed the customer’s AI/ML objectives Manage the long-term health of the customer base by identifying and preempting areas of risk or concern Strategically identify ways we can make customer success repeatable and solve issues for future customers Address engineering problems alongside the product development teams Must Haves: An active TS/SCI clearance 3+ years of experience succeeding in stakeholder management or customer-facing role A technical background (education or professional experience with compu [... source excerpt omitted ...] maintenance, repair, and overhaul programs is a particular plus We have a diverse team with a variety of skill sets, many have: 10+ years of professional experience, often in a customer-facing technical program management role in industry or government. Prior experience at an API technology company and / or managing technical customers using an API Proficiency in Python or other programming languages Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be

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