Senior Engagement Manager, Professional Services, AWSI AutoMfg

The Amazon Web Services Professional Services (ProServe) team is seeking a Senior Engagement Manager to lead the delivery of our largest and most complex Auto & Manufacturing transformation programs. In this role, you will lead delivery quality and velocity for programs spanning several concurrent workstreams, orchestrating 50+ person teams of AWS builders, partners, and customers to deliver transformational AI, data, and enterprise modernization outcomes for the world's leading Auto and Manufacturing organizations. Your objective will be to deliver distinctive customer business outcomes and experience. In doing so, you will lead the implementation of AWS delivery innovations with customers, including re-designing software development processes to become AI-native end-to-end (“AI-DLC”). You will bring exceptional stakeholder orchestration and relationship-building skills, intrinsic problem-solving ability to proactively shape program direction, anticipate and mitigate risks, and actively manage inter-dependencies, and the backbone to influence customers and partners when program success demands it. This is an opportunity to shape the future of the industry directly through hands-on transformation leadership. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using AWS services. We work togeth [... source excerpt omitted ...] mer teams and the AWS Partner Network (APN) to execute enterprise cloud computing and AI transformation initiatives. This role requires approximately 50% co-location on site with customer, AWS and partner teams within the U.S. Key job responsibilities - Build and nurture trusted executive relationships (VP+), delivering strategic counsel on program direction, health, risks, and trade-offs to inform executive decisions - Proactively manage inter-dependencies, mitigate risks, and drive accountability for program outcomes in ambiguous, fast-changing environments - Orchestrate across customer lines of business, IT, and partner teams simultaneously, aligning these stakeholders on [... source excerpt omitted ...] ery — including observability, cost controls, human-in-the-loop checkpoints, and compliance guardrails — ensuring AI-augmented workflows remain auditable, secure, and aligned with customer and AWS security requirements. - Proactively surface ideas on how ProServe and other AWS teams can innovate to help our customers achieve their goals at a faster pace and larger scale 10044 About the team ABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alter