Sr. Product Manager, Relay Carrier Onboarding and Compliance

Amazon Relay is seeking a Senior Product Manager to define and drive the product strategy for Carrier Onboarding and Safety and Compliance, a critical product suite that ensures every carrier entering and operating within Amazon's transportation network meets the highest standards of safety, regulatory compliance, and operational readiness. In this role, you will own the vision, roadmap, and end-to-end product strategy for the systems and experiences that govern how carriers are onboarded onto Relay and how their safety and compliance posture is continuously monitored. You will design and scale products that accelerate carrier activation, reduce time-to-first-load, and automate compliance verification. This is a high-visibility, high-impact role at the intersection of carrier experience, regulatory compliance, safety, and product strategy. The ideal candidate is a product leader with a track record of building onboarding, trust and safety, or compliance products at scale, ideally in a marketplace, gig economy, or transportation platform context, who can balance the urgency of carrier activation with the rigor of safety and regulatory enforcement. Key job responsibilities Onboarding Product Vision & Strategy: - Define and own the multi-year product vision and roadmap for carrier onboarding, aligning with Relay's broader carrier acquisition, activation, and supply accelerati [... source excerpt omitted ...] actively identify lapses before they create network risk. - Partner with Legal, Safety, and Ops teams to ensure all compliance products reflect current FMCSA, DOT, and regulatory requirements, and that enforcement actions are applied consistently and defensibly across the carrier base. Carrier Activation & Supply Acceleration - Own the product roadmap for carrier activation features within Relay, including guided onboarding UX, progress tracking, milestone notifications, and proactive nudges that move carriers from registration through search, booking, and first-load execution. - Design and drive carrier lifecycle programs that identify and address activation bottlenecks, carrier [... source excerpt omitted ...] rier activation strategy to Director and VP-level stakeholders, grounding your recommendations in onboarding funnel data, compliance pass rates, and competitive benchmarking. Your customers are the carriers who depend on Relay for their livelihoods and the Ops and Safety teams who depend on a compliant, safe, and reliable carrier base. The core problems you're solving: accelerating carrier activation, ensuring every carrier on the network meets Amazon's safety and compliance standards, and building an onboarding and compliance experience that makes Relay the most trusted place to go for carriers, from day one and every day after. About the team The Technology Transportation Ser