Deployment Strategist
AI summary of the role
Own the success of Console's largest enterprise customers as a Deployment Strategist, leading complex AI deployments from kickoff to launch.
What you’ll do
- Own a portfolio of strategic enterprise accounts as primary relationship owner and trusted advisor to customer leadership
- Drive complex implementations from kickoff to launch, building project plans that turn ambiguous enterprise goals into clear work streams, owners, timelines, and success metrics
- Translate messy business processes across IT, HR, finance, and operations into clear deployment priorities and expansion opportunities
- Partner with FDEs to connect customer goals to the right technical implementation, ensuring deployments are operationally successful and technically sound
What you’ll bring
- 3+ years of experience in consulting, enterprise customer success, implementation, strategy and operations, or similar role owning complex projects with senior stakeholders
- Exceptional problem solver who can quickly understand a customer's business and create a practical path to impact
- Strong project management instincts: create clarity, manage competing priorities, hold stakeholders accountable, and keep momentum through ambiguity
- Communicate with precision and presence, from facilitating working sessions to presenting implementation plans to executives
Technologies
AI agents · Slack · Teams · FDEs · enterprise SaaS · automation · integrations
About console
AI agents that autonomously resolve IT, HR, Legal, Finance, Security, and Ops requests inside Slack/Teams, targeting fully autonomous enterprise operations with no tickets or manual approvals.
Series A · 10–50 people
Source and classification
Deployment strategy · Evidence for this classification:
lot of work ahead of us. Join us. About the role As a Deployment Strategist at Console, you’ll own the success of our largest enterprise customers. You’ll partner with executives and operating teams to turn complex, cross-functional workflows into high-impact AI deployments, then stay close to the account as adoption expands across the organization. This is a high-ownership role at the intersection of consulting, project leadership, customer strategy, and AI deployment. You’ll lead a portfolio of strategic accounts, build trusted relationships with senior stakeholders, and own the plan that will drive them from initial deployment to a measurable business impact. To do this, you'll work closely with FDEs, Product, Engineering, and Sales but you’ll be responsible for the account’s operating rhythm: making sure the right people are aligned, agents are working correctly, and Console’s
More from the job description
Console is building the AI agents that power autonomous enterprises. We use AI to autonomously resolve IT, HR, Legal, Finance, Security, and Ops tasks the moment they come in from Slack or Teams. We're building toward a future where enterprise operations are fully autonomous; with no tickets, approvals, or manual processes slowing companies down. Our platform enables companies like Databricks, Figma, and Cursor to delegate entire categories of work to AI agents that understands their org, takes action across systems, and gets smarter over time. We've raised $29M, backed by Thrive Capital (investors in OpenAI, Stripe, GitHub) and a small group of founders who have built category-defining companies. We’re unusually selective about the people we work with. We hire builders who span functions, optimize for speed, and care deeply about their craft. We do not care about pedigree. We have a lot of work ahead of us. Join us. About the role As a Deployment Strategist at Console, you’ll own the success of our largest enterprise customers. You’ll partner with executives and operating teams to turn complex, cross-functional workflows into high-impact AI deployments, then stay close to the account as adoption expands across the organization. This is a high-ownership role at the intersection of consulting, project leadership, customer strategy, and AI deployment. You’ll lead a portfolio [... source excerpt omitted ...] trategic accounts, build trusted relationships with senior stakeholders, and own the plan that will drive them from initial deployment to a measurable business impact. To do this, you'll work closely with FDEs, Product, Engineering, and Sales but you’ll be responsible for the account’s operating rhythm: making sure the right people are aligned, agents are working correctly, and Console’s footprint expands over time. In this role, you’ll have room to operate autonomously, shape how Fortune 500 customers deploy AI across their organizations, and define what great enterprise customer ownership looks like at Console. What You'll Do Own a portfolio of strategic enterprise account [... source excerpt omitted ...] ccess metrics Translate messy business processes across IT, HR, finance, and operations into clear deployment priorities and expansion opportunities Partner with FDEs to connect customer goals to the right technical implementation, ensuring deployments are both operationally successful and technically sound Lead executive check-ins, working sessions, and cross-functional customer meetings with clarity, urgency, and strong follow-through Identify risks early, unblock stalled work, and bring structure to ambiguous customer environments Track adoption, ROI, and automation coverage across accounts, using those signals to drive long-term success and expansion Bring enterprise cu
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