Jr. Customer Success Analyst (Data Focus)

About the Role WebFX is seeking an entry-level candidate for our DataTech team! Our ideal candidate has a bachelor's degree (or will soon have one!), a track-record of strong academics, and is excited about all things technology, analytics, and client consulting. Related experience is awesome to have, but never required - we'll train you on everything you need to know. The Qualifications: Who You Are Education: A Bachelor's Degree: All majors welcome! GPA: 3.4 or above (Upcoming grads are encouraged to apply - we interview and hire up to a year in advance!) Suggested Experience and Skills: Prior experience working, in any field (for example: a part-time job, summer job, internship, etc) Strong verbal and written communication skills Customer service experience (in any industry) Analytical and research skills Ability to translate technical information into simple terms Digital marketing experience (a bonus!) Experience in analyzing data and creating reports (a bonus!) Tools/Technical Skills: (Not required, but awesome to have!) Excel/Google Suite Familiarity with using AI tools Google Analytics, Google Tag Manager, or Google Ads CRMs (such as Salesforce, Hubspot, Pipedrive, or similar) Qualities and Traits: You're passionate about data and technology, and love talking about them with others You're professional, dependable, and self-motivated You take prid [... source excerpt omitted ...] ically, and love using data to make decisions Don't stress if you don't have every experience listed - we hire for soft skills, and believe hard skills can be trained. If the job responsibilities sound interesting, and these traits sound like you, then we want to hear from you! The Job Responsibilities: What You'll Learn to Do Consult with Clients on Technical and Analytical Solutions (About 40% of your day) Communicate directly with assigned clients, providing industry advice and recommendations to help them achieve their goals Consult with clients on their individual suite of technical tools, such as Google Analytics, Google Tag Manager, CRMs, data-tracking platforms, etc Wor [... source excerpt omitted ...] ta and Configure Solutions (About 30% of your day) Make recommendations and set up data-tracking platforms and functions accordingly for clients Perform quality assurance for a client's technical solutions Communicate Internally With Other WebFX Teams (About 20% of your day) Consult internally with WebFX marketers and account managers on client goals and data tracking Work with the WebFX Martech development team to assist in creating client marketing automations and integrations Become an Expert on WebFX's Proprietary Data and Software Solutions (About 10% of your day) Develop an expert-level understanding of WebFX's software product suite Walk clients through our pr