Sr Salesforce Developer
AI summary of the role
Senior Salesforce Developer on the Viewer Experience team within Disney's Direct-to-Consumer organization, responsible for building and maintaining the Salesforce platform that supports 20M+ monthly help site visits and 50k+ daily interactions.
No longer in the current catalog. Last included 2026-09-09. Check the employer’s posting for availability.
What you’ll do
- Build, develop, and implement customer service technology on Salesforce to enable VX self-service and assisted service
- Maintain platform ensuring high availability, scalability, and performance for 20M+ monthly help site visits and 50k+ daily interactions
- Facilitate business requirement discussions with stakeholders and provide implementation options
- Work with internal and external partners to deliver backlog requests in iterative release cycles
What you’ll bring
- 6+ years hands-on Salesforce Development experience
- 2+ years architecting solutions on Salesforce platform
- 2+ years designing and developing on MuleSoft
- Deep expertise with Service Cloud, Experience Cloud, Lightning Flows, Apex Triggers, SOQL/SOSL, LWC, and RESTful APIs
Technologies
Salesforce · Apex · SOQL · SOSL · LWC · Aura · MuleSoft · Service Cloud · Experience Cloud · RESTful APIs
About The Walt Disney Company
Turns Disney, Pixar, Marvel, Star Wars, ESPN, and ABC IP into streaming, film/TV, sports, parks, cruises, products, and games.
Public · 5000+ people
Source and classification
Internal deployment & tooling · Evidence for this classification:
and determination. Job Summary: The DTC - Viewer Experience (VX) team is seeking a Sr. Salesforce Developer. In this role, you will support VX’s Salesforce platform through development of system capabilities, product implementation, and delivering high-quality solutions that meet the needs of our user base. You will contribute to the implementation of cutting edge Salesforce technologies, drive best practices, and foster a culture of innovation and excellence within the team. The ideal candidate must be fluent in Apex, SOQL, and SOSL, and has a deep understanding of Salesforce’s features, capabilities, and best practices, as well as a passion for solving business challenges through innovative solutions. In this role, you are expected to partner with various departments, including Enterprise, Product, Engineering, IT, Operations, Data, and InfoSec, to coordinate initiatives that
More from the job description
Job Posting Title: Sr Salesforce Developer Req ID: 10146951 Job Description: This is not a remote role. You must be in the local area or willing to relocate DTC offers premium streaming services with Hulu, a premium streaming service that offers originals, current season TV, a massive library of hit series and movies, and live television. It also offers Disney+, the Disney-branded streaming service featuring an incomparable collection of content from its brands and franchises recognized and respected all over the world including Star Wars, Marvel, Pixar, Disney, and NatGeo. Our DTC team is looking for impactful team-players to join the Viewer Experience (VX) team, who will thrive upon the legacy of Disney and Hulu, embrace unconventional thinking, and who are passionate about contributing to The Walt Disney Company’s Direct-to-Consumer (DTC) experience through strategic hard work and determination. Job Summary: The DTC - Viewer Experience (VX) team is seeking a Sr. Salesforce Developer. In this role, you will support VX’s Salesforce platform through development of system capabilities, product implementation, and delivering high-quality solutions that meet the needs of our user base. You will contribute to the implementation of cutting edge Salesforce technologies, drive best practices, and foster a culture of innovation and excellence within the team. The ideal candidate [... source excerpt omitted ...] and developing complex and global CRM and Help Center implementations. If you are passionate about technology and transforming service experiences, this is a great role for you! Responsibilities and Duties of the Role: Build, develop, and implement customer service technology in support of DTC, leveraging cloud-native technology to enable VX self-service and assisted service by implementing Salesforce architecture and development strategies that align with business objectives Maintain technology platform, ensuring high availability, scalability, performance, and data quality supporting 20M+ monthly help site visits, 50k+ daily interactions, and 6k+ internal users. This includes de
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