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NEXTMOVEFDE careers · United States
Great American Insurance Company

IT Customer Engagement Leader

AI summary of the role

This role acts as a mini CIO for one or more P&C divisions, building strategic relationships and defining technology roadmaps to accelerate business goals.

What you’ll do

  • Establish IT/business engagement model and act as mini CIO for assigned divisions
  • Develop multi-year BU technology strategy and investment roadmap aligned to business outcomes
  • Drive conversations to define business capabilities, digital experiences, and new ways of working
  • Collaborate with IT teams and business stakeholders to ensure customer needs are met from strategy to execution

What you’ll bring

  • Minimum 15 years of related experience
  • Prior P&C industry experience with deep insurance domain knowledge
  • Strong technology breadth across digital, automation, application modernization, data, analytics
  • Proven ability to build trust-based relationships and manage stakeholder expectations

Technologies

digital · automation · application modernization · data · analytics · IT operating models · technology strategy · enterprise architecture

Source and classification

Deployment strategy · Evidence for this classification:

applications to enable their business objectives and plans. We are looking to hire an IT Customer Engagement Lead who is a leader in our enterprise IT Organization and a strategic partner to one or more of our Divisions. As the strategic partner, you will be responsible for building (trust) relationships and partnering with our business customers to understand their business needs and challenges as well as define the capabilities, technology strategy, and target IT operating models to accelerate their business strategies and go to market plans. P&C IT Services is looking for a Customer Engagement Leader to join their team. The level for this position (Director, Assistant Vice President, or Vice President) will be based on the candidate's experience. This individual will work a hybrid schedule out of the Cincinnati office. If you have a passion for building relationships, helping
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