Staff Engineer, Field Support - X-BAT Aircraft Systems (R5081)
AI summary of the role
Senior customer-facing technical authority for Shield AI's X-BAT AI-piloted VTOL fighter program, responsible for resolving aircraft, mission system, avionics, propulsion, and ground support issues across test, demonstration, deployment, and field operations.
No longer in the current catalog. Last included 2026-09-09. Check the employer’s posting for availability.
What you’ll do
- Serve as technical interface for X-BAT aircraft systems, mission equipment, launch/recovery, and ground support equipment
- Diagnose avionics, mission system, propulsion, electrical, datalink/communications, and software/configuration discrepancies
- Provide mission-focused support to operators, maintainers, and customers during tests, deployments, and fielding activities
- Partner with Engineering, Product, Manufacturing, and Quality teams to investigate field issues and validate corrective actions
What you’ll bring
- Bachelor's in STEM/aerospace/aviation + 8+ years directly applicable experience, or master's + 6+, or associate/cert + 10+, or HS/GED + 12+
- Hands-on aircraft/UAS maintenance or sustainment experience (military avionics tech, crew chief, A&P mechanic, FSE, etc.)
- Advanced troubleshooting and fault isolation across aircraft, avionics, mission systems, propulsion, or ground support
- Ability to interpret engineering drawings, wiring diagrams, schematics, technical manuals, and configuration documentation
Technologies
Siemens NX · Salesforce · Jira · BIT data · datalinks · GPS/INS · flight controls · autopilot · electrical power · propulsion · ground control systems
About Shield AI
Builds AI pilot software, aircraft, and vision systems that let militaries and OEMs develop, deploy, and operate mission autonomy in contested environments.
Unicorn
Source and classification
Implementation & delivery · Evidence for this classification:
Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: The Field Support Engineer, X-BAT Aircraft Systems is a senior, customer-facing technical authority supporting Shield AI's X-BAT program, an AI-piloted VTOL fighter advancing runway-independent autonomous airpower for expeditionary, maritime, and contested environments. This role sustains readiness by resolving aircraft, mission system, avionics,
More from the job description
Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: The Field Support Engineer, X-BAT Aircraft Systems is a senior, customer-facing technical authority supporting Shield AI's X-BAT program, an AI-piloted VTOL fighter advancing runway-independent autonomous airpower for expeditionary, maritime, and contested environments. This role sustains readiness by resolving aircraft, mission system, avionics, propulsion, launch/recovery, ground support, and configuration issues across test, demonstration, deployment, and field operations. The ideal candidate is a proven aircraft or UAS maintainer who can operate independently, communicate under pressure, and move technical issues from field discovery through disciplined closure using engineering data, product definition information, and structured support workflows. What you'll do: X-BAT Aircraft & Field Technical Support Serve as the technical interface [... source excerpt omitted ...] oot cause and recommend corrective actions Assess technical risk, restore readiness safely, and document recurring issues for escalation, trend analysis, and product improvement Customer, Test & Operational Support Provide mission-focused support to operators, maintainers, Field Service Representatives, customer leadership, and internal stakeholders during tests, demonstrations, training, deployments, and fielding activities Communicate issue status, risk, ownership, and next steps clearly while maintaining traceable case and action status in support and engineering workflow systems such as Salesforce, Jira, or comparable platforms Travel or deploy as required to support CON [... source excerpt omitted ...] onitoring trends and configuration changes What success looks like: X-BAT aircraft and system-level issues are resolved quickly, safely, and with minimal operational disruption Customers and maintainers view Field Support as responsive, technically credible, and mission-aligned Engineering receives actionable field data that reduces recurring issues and improves product supportability Required qualifications: Bachelor's degree in STEM, aerospace, engineering, aviation technology, aviation maintenance, aviation management, or related technical discipline and 8+ years of directly applicable experience; OR master's degree and 6+ years; OR associate/technical certification and
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