ServiceNow Engineer – Junior

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! The ServiceNow Engineer - Junior level is responsible for helping lead the ServiceNow team in the design and development of ServiceNow out-of-the-box and custom solutions. What you’ll do: Develops the application including configuration, report development, and data migration, where applicable. Analyze, design, code and test multiple components of application code across one or more modules. Performs custom development (as required) and 3rd party integrations Carries out unit-testing and defect resolution Carries out migration of the changes to production Assists with technical design and docum [... source excerpt omitted ...] build solutions in ServiceNow that support business requirements Interact directly with clients, managers and end users as necessary to analyze project objectives and capability requirements, including specifications for user interfaces, customized applications and interactions with internal ServiceNow instances. Partner with clients and leadership to define and document the challenges and desired outcomes, the risks and dependencies, and the vision and strategy. Support Product Owner with product backlog and product roadmap refinement activities, as well as planning and prioritization activities. Assist the Support Team with escalated issues arising from support of internal and [... source excerpt omitted ...] contribute to all phases of the software development lifecycle and support. Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and customer objectives, and innovate ways to meet mission goals successfully. You’ll have: 1+ years ServiceNow implementation experience Hands-on experience with ServiceNow modules such as ITSM, ITOM, IT Asset Management (ITAM), Hardware Asset Management (HAM), Software Asset Management (SAM), CMDB/Configuration Management, and Virtual Agent Eligibility Requirements: US Citizen Active Top Secret security clearance Must be local to DC As required by local law, Accenture Federal Services