Senior Consultant - LIMS

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Join Veeva as we modernize software for the life sciences industry. We are bringing to market a modern cloud solution designed to optimize laboratories with increased efficiency and productivity by streamlining processes. Join the team that will partner with our customers to implement one of Veeva’s newest products - Veeva Vault LIMS. We are looking for hard-working individuals who are committed to helping our customers adopt the next generation of technology. We will bring new efficiencies to our customers wi [... source excerpt omitted ...] This role will allow you to be in the driver's seat of a new product area from the ground up with early adopters. This is a remote, full-time permanent role with Veeva. This is a customer-facing role and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements. What You'll Do Support the software implementation of Veeva Quality solutions through the assessment and review of new features Manage customer projects by ensuring that we are meeting the scope as outlined by customers, and ensure all escalations are managed to benefit customer success Support customers in the adoption of new features through conduct [... source excerpt omitted ...] uration and manage the configuration of all solutions Ensure customer success at all stages of the implementation and beyond Mentor and develop team members in domain expertise, customer management, and best practices Requirements 7+ years of experience implementing LIMS systems Technical aptitude to comprehend and translate business requirements and create corresponding solutions Proven expertise in customer leadership and fostering a collaborative team environment Demonstrated work history in stakeholder management, critical thinking skills, ability to conduct complex and technical communications in a wide variety of settings and audiences, and the determination to see c