Customer Identity Management Platform Architect (Hybrid - Acton, MA or San Diego, CA)

Position Summary: We are seeking a strategic and technically adept Solutions Lead to join our Customer Identity team. In this role, you will be responsible for designing and guiding the implementation of solutions that support our evolving Customer Identity and Access Management (CIAM) ecosystem. This includes integrations with Okta, a custom-built Identity Management API, and other enterprise platforms such as Salesforce and Drupal as well as external partner owned applications. You will collaborate closely with Enterprise Architects, Product Managers, UX Designers, and Engineering teams to define scalable, secure, and user-centric identity solutions that support both business goals and customer needs. Key Responsibilities: • Serve as the technical and architectural lead for customer identity solutions, including Okta, internally developed APIs, and cross-platform integrations. • Collaborate with Product and UX teams to define solution architectures that are technically feasible, scalable, and aligned with business objectives. • Design and document identity flows, data models, and integration patterns across systems such as Salesforce, Drupal, and other enterprise systems. • Lead the definition and evolution of a custom-built API to support identity lifecycle management and customer data orchestration. • Ensure solutions align with security, privacy, and compliance sta [... source excerpt omitted ...] Provide technical leadership and mentorship to development teams, including support for proof-of-concept implementations and troubleshooting complex integration issues. Required Qualifications: • 5+ years of experience in solution architecture, software development, or technical leadership roles. • Proven experience with CIAM platforms (e.g., Okta, Auth0, Azure AD B2C) and identity protocols (OAuth2, OIDC, SAML). • Experience designing and integrating RESTful APIs, ideally in customer identity or user management contexts. • Familiarity with Salesforce data models and multi-tenant architecture. • Experience with Drupal and enterprise CMS platforms is a plus. • Bachelor’s or Mast [... source excerpt omitted ...] . • Strong problem-solving skills and a continuous learning mindset. • Awareness of accessibility, privacy, and security standards, especially in regulated industries. Physical Requirements: • None NOTE: This position is eligible for hybrid working arrangements (requires on-site work from an Insulet office). #LI-Hybrid Additional Information: Compensation & Benefits: For U.S.-based positions only, the annual base salary range for this role is $152,000.00 - $227,975.00 This position may also be eligible for incentive compensation. We offer a comprehensive benefits package, including: • Medical, dental, and vision insurance • 401(k) with company match • Paid time off (PTO) •