Forward Deployed Engineer — AI Solutions
AI summary of the role
Lead the architecture, build, and operation of M&T Bank's enterprise technology metrics platform, integrating Jira, ServiceNow, GitLab, Power BI, Snowflake, and other systems into a unified leadership reporting ecosystem.
What you’ll do
- Design and implement the enterprise technology metrics platform supporting Technology leadership reporting needs.
- Build automated integrations across Jira, ServiceNow, Zephyr, GitLab, Power BI, SharePoint, Workday, Snowflake, and related systems.
- Develop scalable data pipelines, APIs, ingestion frameworks, and transformation processes that standardize reporting data across disparate platforms.
- Build executive dashboards, scorecards, drill-down experiences, trend visualizations, and self-service analytics capabilities.
What you’ll bring
- Associate’s degree and 7+ years’ systems analysis/application development experience OR Bachelor's degree and 5+ years’ experience OR 9+ years combined education/experience with 5+ years in systems analysis/application development.
- Experience as a Lead Engineer, Data Engineer, Analytics Engineer, Software Engineer, Solution Architect, or similar role.
- Strong experience designing enterprise reporting platforms and analytics architectures.
- Experience building integrations using APIs, ETL/ELT pipelines, event-driven architectures, and enterprise data platforms.
Technologies
Jira · ServiceNow · Zephyr · GitLab · Power BI · SharePoint · Workday · Snowflake · Azure · SQL
About M&T Bank
Regional bank holding company serving consumers, middle-market businesses, institutions and wealth clients through M&T Bank, Wilmington Trust, CRE and equipment-finance platforms.
Public · 5000+ people
Source and classification
Internal deployment & tooling · Evidence for this classification:
The Lead Engineer – Enterprise Metrics Platform, Data Engineering & Analytics will architect, build, and operate the enterprise technology metrics platform responsible for aggregating, transforming, governing, and visualizing data from multiple technology systems into a unified leadership reporting experience. This role serves as the technical owner for the enterprise technology reporting ecosystem, integrating Jira, ServiceNow, Zephyr, GitLab, Power BI, SharePoint, Workday, Snowflake, and related platforms into a scalable analytics architecture that enables standardized reporting across Technology. Working closely with the Business Systems Analyst, the Lead Engineer translates metric definitions, business rules, governance requirements, and reporting needs into automated dashboards, data products, APIs, pipelines, and executive intelligence solutions. Primary Focus Enterprise data
More from the job description
The Lead Engineer – Enterprise Metrics Platform, Data Engineering & Analytics will architect, build, and operate the enterprise technology metrics platform responsible for aggregating, transforming, governing, and visualizing data from multiple technology systems into a unified leadership reporting experience. This role serves as the technical owner for the enterprise technology reporting ecosystem, integrating Jira, ServiceNow, Zephyr, GitLab, Power BI, SharePoint, Workday, Snowflake, and related platforms into a scalable analytics architecture that enables standardized reporting across Technology. Working closely with the Business Systems Analyst, the Lead Engineer translates metric definitions, business rules, governance requirements, and reporting needs into automated dashboards, data products, APIs, pipelines, and executive intelligence solutions. Primary Focus Enterprise data engineering and reporting architecture. Unified dashboard development and reporting automation. Technology systems integration and data aggregation. Executive analytics, visualization, and decision-support solutions. Technology metrics platform engineering and operational support. Scalable reporting, analytics, and self-service capabilities. Key Responsibilities Design and implement the enterprise technology metrics platform supporting Technology leadership reporting needs. Build automated [... source excerpt omitted ...] t, and supportability. Mentor engineering resources supporting analytics, integrations, reporting tools, and data platforms. Representative Metrics & Systems of Record Required Qualifications Associate’s degree and a minimum of 7 years’ systems analysis and/or application development work experience or Bachelor's degree and a minimum of 5 years' systems analysis and/or application development work experience. In lieu of a degree, a combined minimum of 9 year’s education and/or relevant work experience, including a minimum of 5 years’ system analysis and/or application development work experience. Experience as a Lead Engineer, Data Engineer, Analytics Engineer, Software Engineer, [... source excerpt omitted ...] technologies. Strong software engineering and solution architecture experience. Experience working with large-scale enterprise data environments. Ability to translate business requirements into scalable technical solutions. Strong stakeholder engagement and technical leadership skills. Preferred Qualifications Experience integrating Jira, ServiceNow, GitLab, Zephyr, Workday, SharePoint, Snowflake, Azure, or similar enterprise platforms. Experience supporting enterprise Agile, SDLC, DevOps, or technology governance initiatives. Knowledge of DORA metrics, Agile metrics, SDLC data models, DevOps reporting, and engineering effectiveness frameworks. Experience with Data Warehous
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