Technical Engineer - ATM Technology Platforms

Overview Join a highly visible engineering team responsible for the technology that powers M&T Bank's ATM and TCR ecosystem, supporting millions of customer transactions annually. As a Technical Engineer, you will work at the intersection of systems engineering, automation, application deployment, infrastructure support, and customer experience. This role is responsible for supporting, configuring, deploying, maintaining, and enhancing vendor-provided ATM software platforms and related technologies that enable critical banking services for customers across the organization. While this is not a traditional software engineering role focused on building applications from scratch, it provides the opportunity to work with enterprise-scale technology platforms, drive automation initiatives, improve operational reliability, and deliver enhancements that are directly experienced by bank customers. One of the most unique aspects of this role is the ability to see the direct impact of your work. Whether deploying a new ATM feature, improving a customer-facing experience, enhancing platform stability, or supporting new functionality across the ATM network, your contributions will be visible in a technology channel used by customers every day. This is an excellent opportunity for systems engineers, technical engineers, infrastructure engineers, platform engineers, and systems administr [... source excerpt omitted ...] operational challenges, working with modern automation technologies, and developing expertise in a highly specialized and in-demand area of financial services technology. Primary Responsibilities Work closely with Technology management, senior Engineers, and support teams on a regular basis to implement and manage the design, development, and execution of technical solutions that meet or exceed current and future needs of the organization. Responsibilities may include infrastructure review, implementation, and design, creation of support and architectural documentation, standards, policies, analysis, and testing. Regularly and independently interact with business partners of varyi [... source excerpt omitted ...] cation, and platform issues across multiple integrated systems. Collaborate with internal teams and external vendors to improve platform reliability, functionality, security, and customer experience. Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other rela