Senior Salesforce.com Business Analyst

Company Description Acumen Solutions is the trusted leader in Enterprise Cloud Transformation, helping organizations realize dramatic improvements in productivity and profitability through innovations in business and technology. Industry and government leaders including American Express, Comcast, McKesson, the US Army, and the US Securities and Exchange Commission rely on our global consultants to deliver cloud solutions that yield exceptional results. We apply this same focus on results to our unparalleled social responsibility program, generating sustainable impact across our local communities. As a leading management and technology consulting firm, Acumen Solutions offers a range of challenging and rewarding opportunities whether you’re just starting out in your career, looking to advance your career, or seeking a senior leadership position. Acumen Solutions employees are ambitious, committed, passionate problem solvers. Job Description Roles & Responsibilities This is a position with high visibility and large levels of responsibility. Candidate will be responsible for gathering requirements, business process analysis and sign of e-Business features and functionality for a portfolio of large-scale e-commerce websites. The Business Analyst will be responsible for management of complex multi-disciplined CRM consulting projects. This resource will lead junior consultants a [... source excerpt omitted ...] software development lifecycle. Accountable for on-time, high quality software project deliveries, including Analysis, Design, Development and Quality Assurance. Specific Duties Requirements, definition and documentation Work with customers and client stakeholders to understand and define business requirements Work directly with technologists to develop use cases and functional specifications documents Solicit, gather and analyze user input and requirements Identify and involve key stakeholders Identify and interview internal/external subject matter experts Author and compile surveys Interface with technical managers and teams Collaborate with counterparts in IT (project, d [... source excerpt omitted ...] e.com integration experience, including between different business systems as well as working with integration tools Experience soliciting, gathering and analyzing user input and requirements Experience creating wireframe documents with information architecture Experience authoring requirements, definition and related documentation Experience collaborating with business stakeholders, business process owners, technical project managers and technical teams to execute business analysis tasks Experience with large scale web projects (ideally involving the creation and launch of major e-commerce B2B websites) a plus Experience in cognitive design, information architecture and user-c