Forward Deployed Engineer
AI summary of the role
Forward Deployed Engineer at GenLogs, a freight intelligence company, embedding with strategic customers to design and deploy integrations between GenLogs' truck intelligence platform and customer systems (TMS, CRM, ERP).
What you’ll do
- Lead technical implementation of integrations with TMS, CRM, ERP, and compliance systems
- Conduct customer discovery to map processes and data flows
- Build REST API integrations, event-driven workflows, and data pipelines using Python, TypeScript, SQL
- Collaborate with product and platform engineering to influence roadmap
What you’ll bring
- 5+ years in software engineering, solutions engineering, or technical consulting
- Proven track record deploying production-grade integrations with enterprise platforms (TMS, CRM, ERP)
- Advanced proficiency in Python or Node.js with async patterns and observability
- Deep experience with REST APIs, webhooks, OAuth2/SAML, event-driven architectures, and data pipelines
Technologies
Python · Node.js · TypeScript · SQL · REST APIs · webhooks · OAuth2 · SAML · Auth0 · event-driven architectures · data pipelines · queueing
About GenLogs
Operates a nationwide roadside sensor + satellite network that sells real-time Truck Intelligence data to shippers, insurers, and investigators.
Series B · 50–200 people
Source and classification
Production engineering · Evidence for this classification:
real-world impact. As an FDE, you are embedded with users, uncovering pain points firsthand, rapidly prototyping ideas, building scalable solutions, and guiding the customer through adoption and change management. You are measured not only by code quality, but by customer success and measurable business results. What you'll do As a Forward Deployed Engineer, you work at the intersection of engineering, delivery, and customer operations. You will embed alongside our customers and partners to understand their workflows, identify integration opportunities, and deploy scalable, reliable software solutions that connect GenLogs to the platforms they depend on daily. You will: Lead the technical implementation of integrations between GenLogs and external systems (TMS, CRM, ERPs, data providers, compliance systems). Conduct customer discovery sessions to map processes, data flows, and
More from the job description
GenLogs is a hardware, software, and data company building the next generation of Truck Intelligence™. Our mission is to build unbreakable supply chains in order to make our world safer and stronger. Through a nationwide network of sensors, we help our customers source carriers, eliminate fraud and theft, and provide real-time visibility on every truck in America. By operating at the intersection of edge sensing, computer vision, AI-driven analytics, and large-scale field deployment, GenLogs is transforming how transportation data is captured, secured, and commercialized. About the role As a Forward Deployed Engineer (FDE), you sit at the intersection of engineering, product, and customer outcomes. You will work directly with our largest and most strategic customers, deeply understanding their business problems, designing solutions, and deploying production-grade software that drives real-world impact. As an FDE, you are embedded with users, uncovering pain points firsthand, rapidly prototyping ideas, building scalable solutions, and guiding the customer through adoption and change management. You are measured not only by code quality, but by customer success and measurable business results. What you'll do As a Forward Deployed Engineer, you work at the intersection of engineering, delivery, and customer operations. You will embed alongside our customers and partners to un [... source excerpt omitted ...] depend on daily. You will: Lead the technical implementation of integrations between GenLogs and external systems (TMS, CRM, ERPs, data providers, compliance systems). Conduct customer discovery sessions to map processes, data flows, and operational constraints. Translate customer needs into technical requirements, API specs, and data model designs. Build REST API integrations, event-driven workflows, and data pipelines using Python, Typscript, SQL, queueing, etc. Collaborate closely with product and platform engineering to influence roadmap and reusable integration frameworks. Provide hands-on technical support during rollout, troubleshooting, and performance tuning. Do [... source excerpt omitted ...] coping, implementation, deployment, and ongoing iteration. This is a role for engineers who love solving real-world operational problems, those who want to see their work running production workloads and enriching freight movements and customer decisions every day Qualifications 5+ years of experience in software engineering, solutions engineering, or technical consulting roles. Proven track record designing and deploying production-grade integrations between enterprise platforms (TMS, CRM, ERP, or similar systems). Advanced proficiency in Python, Node.js, or similar backend languages, with strong understanding of async patterns, API consumption, error handling, and observabil
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