Engineering Manager - Developer Experience
AI summary of the role
Lead, coach, and grow a team focused on developer experience, developer productivity, and internal engineering platforms.
What you’ll do
- Define and execute a developer experience strategy that improves how Fetch engineers build, test, deploy, and operate software.
- Partner with engineering teams to understand pain points across the software development lifecycle, including local setup, CI/CD, testing, release management, observability, incident response, and production operations.
- Own and improve core developer productivity systems such as build pipelines, automated testing infrastructure, service scaffolding, shared tooling, documentation, and internal platforms.
- Drive adoption of modern engineering workflows, including AI-assisted development, automation, code review improvements, intelligent tooling, and self-service capabilities.
What you’ll bring
- Experience managing and growing high-performing engineering teams, ideally in platform engineering, developer experience, developer productivity, infrastructure, SRE, build systems, tooling, or related domains.
- Strong technical background with experience building or operating scalable software systems, internal platforms, CI/CD systems, developer tooling, cloud infrastructure, or service-oriented architectures.
- Product-minded approach to internal tools, with the ability to understand engineers as customers and deliver solutions that are easy to adopt.
- Experience improving software delivery workflows, including build/test/release pipelines, service templates, local development environments, observability, incident response, or operational tooling.
Technologies
CI/CD · Kubernetes · observability · infrastructure-as-code · service catalogs · developer portals · AI-assisted development · automation · build pipelines · testing infrastructure
Source and classification
Internal deployment & tooling · Evidence for this classification:
mentorship and collaboration, where engineers grow by learning from one another and holding a high bar for quality, reliability, and impact. About the Role: Fetch is transforming how people connect with the brands they love, and our engineering organization plays a critical role in making that experience fast, reliable, and scalable. As we continue to grow, we are investing in the systems, tools, and workflows that help engineers do their best work. We are looking for an Engineering Manager, Developer Experience to lead the team responsible for improving engineering productivity across Fetch. This team owns the platforms, tooling, practices, and “golden paths” that make it easier for engineers to build, test, ship, observe, and operate software with confidence. In this role, you will partner closely with engineering teams, product leaders, infrastructure, security, data, and
More from the job description
What we’re building and why we’re building it. Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users. Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers. The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base. It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees. At Fetch, we value curiosity, adapta [... source excerpt omitted ...] d turning uncertainty into progress while maintaining high technical standards. Engineers at Fetch take pride in building reliable, scalable systems that serve millions of users. You will contribute directly to the codebase, collaborate closely with cross-functional partners, and help shape best practices that elevate the quality of our work. We foster a culture of mentorship and collaboration, where engineers grow by learning from one another and holding a high bar for quality, reliability, and impact. About the Role: Fetch is transforming how people connect with the brands they love, and our engineering organization plays a critical role in making that experience fast, relia [... source excerpt omitted ...] am owns the platforms, tooling, practices, and “golden paths” that make it easier for engineers to build, test, ship, observe, and operate software with confidence. In this role, you will partner closely with engineering teams, product leaders, infrastructure, security, data, and architecture to identify friction in the software delivery lifecycle and turn those opportunities into high-leverage improvements. You will lead a team that treats Fetch engineers as customers, builds internal products with strong product thinking, and measures success through meaningful improvements in developer satisfaction, delivery speed, reliability, and operational excellence. This is a leadershi
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