Forward Deployed Engineer
AI summary of the role
Workato is hiring a Forward Deployed Engineer to design, develop, and deploy advanced AI agentic solutions using the Workato Agentic AI platform.
What you’ll do
- Implement agent-based AI solutions using the Workato Agentic AI platform
- Implement and deploy Retrieval-Augmented Generation (RAG) systems using Workato’s Agentic AI capabilities
- Work closely with customers to understand use cases and deliver tailored, scalable agentic AI and RAG-based solutions
- Develop advanced prompting, memory management, and behavior-planning techniques for LLMs and agents
What you’ll bring
- BTech/BE or higher in Computer Science, AI, ML, or related field
- 4+ years of relevant experience in design, development, and implementation
- 1+ year of experience with Workato or similar workplace orchestration and integration platform
- Proven experience in AI engineering with a focus on agent-based systems
Technologies
Workato · Agentic AI · RAG · LLM · Java · Python · Ruby · RESTful APIs · SOAP/XML · JSON · RDBMS · NoSQL
About Workato
Cloud-native enterprise integration and automation platform (iPaaS) unifying apps, data, processes and AI agents into one governed orchestration layer for large enterprises.
Series E · 1000–2000 people
Source and classification
Implementation & delivery · Evidence for this classification:
and deploying advanced AI agentic solutions that exhibit autonomous, proactive, and adaptive behaviors. This role requires a deep understanding of AI/ML technologies, integration, automation experience, and solution architecture, combined with strong problem-solving skills and the ability to collaborate across multidisciplinary teams. Implement agent-based AI solutions using the Workato Agentic AI platform Implement intelligent, autonomous, and efficient agentic AI workflows that utilize multi-agent collaboration, orchestration, and the automation capabilities provided by the Workato platform Implement and deploy Retrieval-Augmented Generation (RAG) systems using Workato’s Agentic AI capabilities, leveraging its connectors, workflows, and recipes to enable context-aware, grounded, and real-time responses from large language models (LLMs) Develop advanced prompting, memory
More from the job description
About Workato Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes’ Cloud 100 recognized us as one of the top 100 private [... source excerpt omitted ...] rld Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities We are looking for an experienced Forward Deployed Engineer to join our Forward Deployed Engineering team.. In this role, you will be responsible for designing, developing, and deploying advanced AI agentic solutions that exhibit autonomous, proactive, and adaptive behaviors. This role requires a deep understanding of AI/ML technologies, integration, automation experience, and solution architecture, combined with strong problem-solving skills and the ability to collaborate across multidisci [... source excerpt omitted ...] sms, and seamless integration using the Workato Agentic AI platform Continuously monitor and improve AI system performance, ensuring efficiency and reliability Work closely with customers to understand use cases and deliver tailored, scalable agentic AI and RAG-based solutions using the Workato Agentic AI platform, while prioritizing exceptional customer service to ensure alignment with both technical and business needs, as well as satisfaction and successful implementation Collaborate with cross-functional teams to integrate AI workflows into existing IT frameworks, ensuring smooth and seamless deployment Contribute to internal process improvements and promote knowledge shar
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