Skip to content
NEXTMOVEFDE careers · United States

Agent Development Manager

Technologies

AI agents · SaaS · APIs · Zendesk · Salesforce · automation · AI tools

About Decagon

Conversational AI platform deploying voice, chat, and email agents for enterprise customer support, replacing tickets and hold music with autonomous resolutions.

Series D

Job description

The full responsibilities and requirements are on the employer’s site.

Open application page
Source and classification

Production engineering · Evidence for this classification:

Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role As part of Decagon’s Agent Development Team, you will build and scale the function that develops world-class AI Agents for our customers. You will own the strategy and execution for deploying Decagon across complex enterprise environments, ensuring every agent build is smooth, impactful, and sets the foundation for long-term customer success. You will design and own the agent development playbook, creating the frameworks, processes, and standards that make agent builds repeatable and scalable as we grow. You will continuously improve how we deliver by leveraging AI tools, automation, and strong operational design to increase efficiency and reduce time to value. You will partner closely with customer teams to understand their workflows and goals, and work cross-functionally with
How jobs are selected

Employer postings · Data from · Sources