Software Engineering Manager (PEGA)

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Software Engineering Manager within PNC's Technology organization, you will be based in Dallas, TX or Pittsburgh, PA. Role Overview The Software Engineering Manager provides senior engineering leadership across multiple Agile crews delivering enterprise Pega solutions. The role is accountable for Pega delivery execution, platform governance, engineering standards, and building strong internal Pega capability. Core Management Responsibilities (PNC ASM Standard) • Manage multiple development crews and complex Pega delivery initiatives across a major business segment • Provide leadership, coaching, and performance management for Pega engineers and technical leads • Ensure predictable delivery through effective planning, staffing, and dependency management • Partner with product, architecture, risk, and operations stakeholders to align Pega solutions to business goals • Ensure compliance with PNC enterprise risk management, security, and regulatory standards • Own Pega engineering quality, delivery metrics, a [... source excerpt omitted ...] systems that are developed, meet business needs and specifications. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. PNC also has fundamental expectations of our people managers. A [... source excerpt omitted ...] ip to deliver results. Empowers and trusts others in decision making. Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Pega BPM, Pega Cloud, Pega Platform, Process Improvements, Release Management, Software Solutions, User Experience (UX) D